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“本人喜欢睡硬床，这里的床太软”

“The pool area was lovely -- clean and good temperature!”

“We lived on the first floor. At around 8 o'clock in the evening, the corridor was very noisy. It might be the guests staying there. It lasted for a while and then became quiet. Everything else is fine”

“This is a place I would stay again and I would recommend this hotel to others. Very clean, comfy and welcoming.”

“Good selection of breakfast items. Pleasant service staff”

“The air conditioner is a little loud...”

“Very friendly and helpful staff!”

“😊”

“The room was clean and the staff were very pleasant and helpful. We had a nice view of the lake. There was a Murphy bed and foldout sofa. The Murphy bed was adequate but fairly hard. We weee there for the Arkansas Derby so the town was very full and neighbors were very noisy. I still would stay here again.”

“very nice”

“Great location for all the amazing things in Hot Springs, AR!”

“The service is worth the price...”

“Couldn't ask for more.”

“Breakfast was great. But ending it at 9:30 on weekends is a bit too soon. Staff was terrific.”

“Yes”

“We were in a basement room with a view of the staircase. Check in is nonexistant after 5. You’re given a 2 page dissertation of rules to sign and drop off,then expected to run a credit card down for incidentals by 8am. Why don’t you consider staffing the place.The carpet needs removed it’s filthy. The tv needs to be properly mounted with the wires hidden and the components on a higher shelf. They are on a sofa table that doesn’t allow the kitchen table to be placed for use. You can’t get to the……

“Nicest Best Western ever. Best location, staff, cleanest rooms, best breakfast. No kidding. It was a great stay.”

“The scenery here is very beautiful by the lake Hamilton.”