Dorchester Collection Hakone Hotels

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Top Hakone Hotel Reviews

Hakone Kowakien

10/10 Excellent

"Relaxing stay, enjoyed the private onsen."

Hakone Kowakien TEN-YU

6/10 Okay

"The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo called the bus station and we got our bag back. Finally the dinner is super Westernized. If you expect a full Japanese buffet, don’t go there, unless you want to eat Mac and cheese… and French fries…"

Gora Hanaougi

10/10 Excellent

"This entire stay was an experience. From the minute you walk in, you are greeted by a team of people who help you every step of the way. It felt like a spa, a home and a luxury hotel all at the same time! I have stayed at many luxury resorts but this was by far the best overall experience. Highly recommend. The breakfast and dinners were exceptional. We were seated in a private room for both. My daughter has a lactose allergy and they adapted the menu for her. The thoughtfulness and care taken was so nice. And the private onsen and the room was perfect. If you can stay for a couple of nights, I highly recommend it. Perfection."

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Hakone Kowakien

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Dorchester Collection Hakone hotels

Change your mind

Treat yourself

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Check prices for these dates

Top Hakone Hotel Reviews

Hakone Kowakien

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