「The second floor smelled damp and musty, and the pool was out of order. We ended up having to switch rooms because the AC in the first room was dripping condensation so badly that the carpet was soaked through, and the room smelled like mildew. The room wasn’t switched into our name however, so we were walked in on by staff the next morning while we were getting ready because they thought the room was empty. I tried to get ice at the labeled ice and vending area on our floor, it was completely...
「We booked this hotel for a concert in Gainesville. When we arrived, there was five couples standing outside waiting to register. All of us needed to get to the concert in order to find parking before got too late. We waited an hour and 15 minutes for one couple to be processed. The gentleman who worked there was very nice, but was working with extremely limited resources. I think he did the best he could, but the rooms were substandard, dirty, and we didn’t get our room till 1:30 in the morning....