Sotetsu Kitasuna hotels

"They were awesome, clean, so nice"

"Clean room, nice staff, food nearby, shops nearby."

"Our entire experience with this hotel was phenomenal. The rooms were clean and the staff was extremely polite and helpful. Will come back here again"

"This hotel… while convenient located in the heart of Shinjuku, it is also in the heart of “services” that one might not be want to be part of (iykyk) - the hotel itself is just ok, nothing to brag about, and the Godzilla head is just an addition to it, we were not allowed to go outside to the terrace to take pictures, not sure if it’s just not open or bc of the weather. The room are super small, and while they are definitely clean, it is a challenge to get the bags open and get your items in and out of them. Toiletries were available and this came handy when our bags did not arrive on time bc of the airline. The staff was very helpful and friendly. Overall the hotel is just ok, if you are traveling with children, Shinjuku is know for the “Golden Gai” bars and they are not shy about them, be aware, they are not at all in your face but you do see things every where. The hotel is a short walk to most stations and McDonald’s, Starbucks and Krispy Kreme were a short distance as well! Safe travels! "

"Great hotel in great location staff where amazing - couldn’t do enough for us . Room cleaning though - we got extra towels , robes and slippers on day two but they didn’t take the towels slippers and robes from day before? The room was very compact so little space for clothing ( no wardrobes) , and limited space for our luggage !"

"Had to take a smoking room. I’ve stayed in some before when there was no other option and it wasn’t terrible. But the smoking rooms here are BY FAR THE WORST. Everything else about the hotel was great, but if you book late and they only have smoking rooms left, be sure you’re prepared. "

"This hotel is located in the middle of a green space which is nice in terms of quiet and being in a place that feels separated from the city. That being said, there are no 7-Eleven or convenience store close by, but a wonderful restaurant and wonderfully helpful staff and concierge."

"Clean room and excellent staff"

"The hotel was amazing. Staff was wonderful with check in and check out process . They made the accommodation much more enjoyable. The property is in a convenient location "