Laem Tong Bay Hotels

"Fantastic beautiful resort, the staff were amazing and friendly, we will definitely be returning "

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."

"Great Hotel, great for families. Close to everything. Great selection for breakfast "

"The rooms are spacious but the hotel is in desperate need of a refurbishment it’s in an ideal location from The pier but the pool area lift and dining areas, reception and rooms are tired I would not stay here again "

"Visiting Phi Phi Island was one of the highlights of my trip to Thailand. The scenery is incredible, especially the turquoise water and dramatic cliffs. The boat tour was so much fun, and the atmosphere is lively but still peaceful. Highly recommend!"

"First impression are everything. We had arranged a pickup when we arrived that did not transpire so we managed to find our way across to the east side of the island to the resort. When we arrived I was expecting the resort to be on the beach. It is not and with the tide out it did not present a welcome view. The sewer smell was very strong at that particular time. We found the resort was average and not the luxury property we were expecting from the description and reviews. There was really no view from our deck. Over the suites you could see the mountain tops but no ocean views. The room was just average with a very big bed that we found comfortable. The shower was good. We did not use the extra large bathtub. The pool area does not have sufficient seating for the number of guests and the lounge chairs are very dirty. Some of the guests would place their towels on the lounge chairs and then leave the area for extended periods. Other guests would arrive and not have a lounge chair to sit on because someone was reserving a chair with a towel. It was brought the the desk staff attention and I suggest they implement a policy when you left the pool area you had to take your stuff with you. They did not address the issue and the next day I witnessed two guests yelling at each other over the chairs almost getting in a fist fight. This was regular.The hotel is marketed as a luxury hotel but doesn"t offer luxury especially for the price they are charging. "

"Absolutely exceptional. Beautiful views. Outstanding staff, phenomenal experience. "

"Great location about 10 min walk to beach. Room was clean and pool was nice with poolside bar and happy hour. "

"Breakfast was fine"