Search Resorts in Lakeland - Winter Haven

"I recently stayed at this property and had a mixed experience. While the rooms themselves are beautiful, spacious, and very comfortable, several service and maintenance issues made the stay frustrating. Our reservation was for seven people, but when we arrived, there were only enough towels for four. The couch bed also didn’t have any bedding prepared, so we had to call to request it. Unfortunately, getting assistance wasn’t easy—reception often took over 20 minutes to answer the phone, and when we did get through, it took more than three hours for towels and bedding to be delivered. We also experienced an issue with the hot water tank in our room, which stopped working and required a visit from the maintenance team to turn it back on. While the issue was eventually resolved, it added to the inconvenience. On a positive note, the rooms themselves are very well-designed and spacious, which we really appreciated. Unfortunately, the weather during our stay was rainy, so we didn’t get a chance to use the pool. Overall, while the accommodations have great potential, the service delays and maintenance issues significantly impacted our experience."

"Our stay at Orange lake was great. The resort is clean and all the employees that i came in contact with where eager to help."

"The Lagoon pool was amazing! Staff was pleasant, and the grounds were beautiful. Very nice resort. We will be back!"

"The shower/tub in the second bedroom was cracked. And the washer/dryer combo was very very slow. It would take 3 hours to complete a load."

"The rooms and amenities were nice. However, the furniture could be replaced. Specifically the living room furniture."

"Awesome!"

"Yes, parking is easy and AC runs good but except fridge keeps making a weird noise"

"It was ok"

"Good location. Hotel and restaurant staff were super friendly. Pool service was scarce, we had to constantly seek them out. Empty plates should be picked up more frequently because it attracts crows and bugs. The rooms were tidy but could be cleaner, the walls and kitchen felt sticky, like it needed a deep clean."