Lancaster Historic Hotel

"Clean room very happy customer "

"Beautiful Victorian building -well maintained -spacious room with sea view "

"Pool was great, room was outdated. Few dirty marks on sink and dirty spoons. Kept awake most of the night loud slamming of doors, screaming and also a clicking noise outside of our room. Didn’t sleep. "

"Excellent "

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "

"Fantastic apartments everything you could possibly need. Beds are amazing great shower can’t wait to return . Also visited the beauty cabin for a lovely massage at a great price "

"No atmosphere in the bar and very expensive drinks. Breakfast was just average - minimum choice and hot food luke warm "

"Excellent stay at a warm and friendly luxery hotel, thank you!"

"Great room, not so good customer service on arrival at check in."