The staff is very helpful especially during the accident that my wife is locked in the bathroom, the staff immediately come and help her out
The service is fabulous
Chun Yu
於 2023 年 9 月住了 3 晚
8/10 不錯
真實旅客
2023年8月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 8 月住了 3 晚
6/10 一般
真實旅客
商務旅客
2023年8月1日
讚好:整潔度
Good Location but old facility
It's a good hotel but seems too old, the facility in the room look old. The toilet has a leaking problem, but we only stayed two night so we didn't complain to hotel. But the location is very very good, just beside the Hyde Park.
真實旅客
於 2023 年 6 月住了 2 晚
2/10 很差
Min
多人同遊
2022年11月13日
讚好:職員與服務
不滿:設施服務和住宿狀況
This hotel can only be rated as a 3-star hotel at most, or even a 2-star hotel. There is no bottled water in the room, only a small piece of soap and a small bottle of body wash. The whole room decoration looks like living in a 2 star room, very disappointed.
Min
於 2022 年 11 月住了 1 晚
8/10 不錯
wai ching
2022年10月30日
讚好:整潔度和職員與服務
wai ching
於 2022 年 10 月住了 2 晚
8/10 不錯
luciano
家人同遊
2024年7月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
buon hotel ben collegato! La fermata della metro a 300 mt. praticamente (lancaster gate). Zona tranquilla. servizi ok.
luciano
於 2024 年 7 月住了 2 晚
8/10 不錯
Teshawna (Houston)
伴侶同遊
2024年7月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This location is near everything such as dining, the park, train and bus transportations, laundry facilities, you name it! It was very convenient and the staff was very helpful. The Only complaint is that the rooms were extremely small but that is to be expected in Europe. Other than that my husband and I had a great stay and thoroughly enjoyed afternoon tea at the hotel with the delicious assortment of sandwiches and pastries. Will definitely stay again because the location is undefeated.
Teshawna
於 2024 年 7 月住了 4 晚
6/10 一般
ari
家人同遊
2024年7月23日
In terms of a room in London, it was comfortable. There was a strange smell and the shower was difficult to operate.
Overall, a convenient location, very quiet and the overall condition of the hotel is good
ari
於 2024 年 7 月住了 1 晚
8/10 不錯
Jean-Marc
家人同遊
2024年7月22日
讚好:職員與服務和設施服務
Great location off Hyde Park, a tube station 2 blocks away (Lancaster Gate) and Paddington is 10 minutes away if you need different tube lines.
The room was ok, and my gripes could be North American expectations vs European hotels. But things like used glassware was never picked up from our room, we always had to bring it back to the lobby. Towels weren't folded back up, they were just left where we hung them to dry. I'm used to most hotels at least refolding them for you to clean up.
My guess is house keeping is maximum 1 mins per room.
Concierge was never at the desk, you had to flag someone at the front counter to get someone so that's something to think about if you're leaving luggage with them and need to pick it up later in the day.
This hotel was great for the location and the price. We were 3 (2 adults and 1 child), it was fine for us.
Jean-Marc
於 2024 年 7 月住了 6 晚
8/10 不錯
Rebecca
2024年7月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was very hot and u cant open the windows. Take small fans with u, usb plug ins. Cheap on amazon. They work great. They are only 6". But they work great when traveling. Especially in Europe.
Rebecca
於 2024 年 6 月住了 5 晚
4/10 欠佳
ron
2024年7月21日
不滿:職員與服務和住宿狀況
ron
於 2024 年 7 月住了 1 晚
8/10 不錯
Kay
伴侶同遊
2024年7月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room 1033 was a bit small but had everything we needed so all good. Would stay again for another event at Hyde Park.
Kay
於 2024 年 7 月住了 3 晚
10/10 優異
Sachin Kumar
商務旅客
2024年7月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is very close to Lancaster Gate Underground station. No issues at check in. The room was clean and tidy.
Sachin Kumar
於 2024 年 7 月住了 1 晚
10/10 優異
Melinda
2024年7月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I wasn't feeling well so I asked the staff to skip cleaning my room so I could stay in bed all day. She came back later with a bottle of water to make sure I was drinking enough. It was very thoughtful and attentive.
Melinda
於 2024 年 4 月住了 4 晚
6/10 一般
Gloria
2024年7月15日
讚好:整潔度和職員與服務
Room and bathroom outdated
Breakfast average
Gloria
於 2024 年 7 月住了 1 晚
10/10 優異
Carole
伴侶同遊
2024年7月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean, friendly accommodating staff and great location close to Hyde Park and Tube Station. If I had to be picky very busy breakfast service, with poor quality coffee from machine.
Carole
於 2024 年 7 月住了 1 晚
6/10 一般
Sarah
2024年7月13日
讚好:整潔度和職員與服務
Sarah
於 2024 年 7 月住了 1 晚
8/10 不錯
Gabrielle
2024年7月13日
讚好:整潔度、職員與服務和住宿狀況
Gabrielle
於 2024 年 7 月住了 1 晚
8/10 不錯
Clare
伴侶同遊
2024年7月12日
讚好:整潔度和職員與服務
Perfect for Hyde Park
Clare
於 2024 年 7 月住了 2 晚
8/10 不錯
Silke
伴侶同遊
2024年7月11日
讚好:整潔度、職員與服務和設施服務
Die Lage ist top, das Personal sehr nett, die Zimmer nicht sehr geräumig.
Silke
於 2024 年 7 月住了 3 晚
8/10 不錯
Alex
伴侶同遊
2024年7月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for city break to London, small room but ideal for a city break.
Alex
於 2024 年 6 月住了 4 晚
10/10 優異
Hywel
伴侶同遊
2024年7月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay, we spent 3 days there and it was great for accommodating everything included in our trip! Would highly reccomend.
Thank you!
Hywel
於 2024 年 7 月住了 3 晚
6/10 一般
Annette
家人同遊
2024年7月8日
The bedroom was much smaller than expected although the bed was very comfortable. Some areas in need of updating such as corridor walls need painting. Breakfast was good. Overall an ok place to stay for a night
Annette
於 2024 年 7 月住了 1 晚
4/10 欠佳
Simon
伴侶同遊
2024年7月8日
讚好:職員與服務
不滿:整潔度和住宿狀況
Location was great , breakfast was great , staff in there were lovely, just had issues with the so called executive room £562 for two nights ☹️we left after one nightv