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"Great staff and beautiful large rooms. A wonderful property with lots of charm."

"it is such a cute hotel located right in the harbor making everything so accessible! The food is excellent. The rooms and bathrooms are very spacious."

"Absolutely 12/10 will never stay anywhere else in Boston other than encore again!!! Everyone was so kind and the place was immaculate and comfortable. "

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"Great"

"Lovely old hotel, but updated and clean. Staff was all very nice and attentive. Nice bars with good atmosphere."

"Nice staff but very outdated hotel, especially the bathrooms. Very dusty rooms with rust by the bathroom door and curtains detached. Good downtown location. However, I would not have been able to sleep without ear plugs. VERY NOISY. I did like the 24 hr coffee/ tea available. And the water dispenser on every floor. "

"Pros: hotel was clean, in a very good location, and the front desk help were very helpful and pleasant Cons: room was hot and we could not control the temperature. The breakfast was very sparse."

"The location of the hotel is the BEST! So convenient and close to many things. The staff was friendly, professional, and efficient. Enjoyed using the Gym, very clean and great vibe. Just the staff(server and the front person) at the restaurant were not really friendly or helpful. It could be better if they at least smile and are friendly."