Remarkable service and experience…Remarkable service and experienceWW…
5/5
We booked a room at Mandarin Oriental celebrating our Anniversary, we stayed there for one night and experienced exceptional good service here. The check in process was perfectly smooth, we were served by a professional Manager, Ms. Vivien Law. After her clearly explanations, we joined the Mandarin Club and became Fans of MO right away.
The hotel staff are super helpful. Great surprise offered by Guest Relations Officer Ms. Bonita Cheung made us have an unforgettable memory here. She kindly upgraded us to a sea view suite. The room was perfect and the service was even better. With the special arrangement of Bonita, our room was warmly and romantically furnished with personalized photos and fresh rose petals, the complimentary juices and delicious heart-shaped mousse chocolate cake made our stay to be a very special one. She then arranged the afternoon tea sets at Clipper Lounge and introduced different restaurants for us. Because of the friendly service and the remarkable accommodation experience, we really enjoyed our stay and will book again at Mandarin Oriental in future.
…We booked a room at Mandarin Oriental celebrating our Anniversary, we stayed there for one night and experienced exceptional good service here. The check in process was perfectly smooth, we were served by a professional Manager, Ms. Vivien Law. After her clearly explanations, we joined the Mandarin Club and became Fans of MO right away.
The hotel staff are super helpful. Great surprise offered by Guest Relations Officer Ms. Bonita Cheung made us have an unforgettable memory here. She kindly upgraded us to a sea view suite. The room was perfect and the service was even better. With the special arrangement of Bonita, our room was warmly and romantically furnished with personalized photos and fresh rose petals, the complimentary juices and delicious heart-shaped mousse chocolate cake made our stay to be a very special one. She then arranged the afternoon tea sets at Clipper Lounge and introduced different restaurants for us. Because of the friendly service and the remarkable accommodation experience, we really enjoyed our stay and will book again at Mandarin Oriental in future.
WW…
曾入住香港文華東方酒店的真實旅客
於 3 個月前張貼
