「Location excellent as close to shops, restaurants, supermarkets, and museums. Gabriel, the housekeeper was helpful.
We booked the larger room, worth doing. The microwave listed on hotels.com inventory was missing and the oven was reported as did not work.
We book the advertised garden view room but had a front road view room. Despite this we had a good time and enjoyed.」
「Location excellent as close to shops, restaurants, supermarkets, and museums. Gabriel, the housekeeper was helpful.
We booked the larger room, worth doing. The microwave listed on hotels.com inventory was missing and the oven was reported as did not work.
We book the advertised garden view room but had a front road view room. Despite this we had a good time and enjoyed.」
「We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above.」
「We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above.」
「We stayed in the fourth floor and the view of the neighborhood was fantastic. Clean and quiet building overall. Central location in Hampstead, and steps away from the Tube.」
「We stayed in the fourth floor and the view of the neighborhood was fantastic. Clean and quiet building overall. Central location in Hampstead, and steps away from the Tube.」
「Great modern boutique hotel with beautiful design and features. Clean, smells brand new still and centrally located. Front desk staff was very friendly and staffed 24 hours. Bed was comfortable, blackout blinds effective, kitchen as described, and towels large and clean. My only complaint is that the so-called fitness centre is not really that at all. It is a tiny room with a treadmill and a couple light dumbbells. They would be better off affiliating themselves with a local gym and give us...
「Great modern boutique hotel with beautiful design and features. Clean, smells brand new still and centrally located. Front desk staff was very friendly and staffed 24 hours. Bed was comfortable, blackout blinds effective, kitchen as described, and towels large and clean. My only complaint is that the so-called fitness centre is not really that at all. It is a tiny room with a treadmill and a couple light dumbbells. They would be better off affiliating themselves with a local gym and give us...
「Great place to stay in Central London - spacious and light, comfortable beds and easy to access. Our only issue was that we were there in the May 2026 ‘heatwave’ and it really was hot. A couple of pedestal fans would go a long way to helping with this at night. Luckily we were able to open all the windows and let some cooler air in eventually. Quite a noisy spot with all the 5am rubbish collections but earplugs were provided and we quite enjoyed hearing the city wake up around us.」
「Great place to stay in Central London - spacious and light, comfortable beds and easy to access. Our only issue was that we were there in the May 2026 ‘heatwave’ and it really was hot. A couple of pedestal fans would go a long way to helping with this at night. Luckily we were able to open all the windows and let some cooler air in eventually. Quite a noisy spot with all the 5am rubbish collections but earplugs were provided and we quite enjoyed hearing the city wake up around us.」
「The place opened up a year ago. Easy to get to on the tube from Heathrow Airport on the Picadilly line. My six nights stay was a delight. The studio offers a homey experience. It is a pleasure to read or listen to the music and the common space by the reception which is nicely decorated. and feels like a living room. The staff was extremely friendly and welcoming.」
「The place opened up a year ago. Easy to get to on the tube from Heathrow Airport on the Picadilly line. My six nights stay was a delight. The studio offers a homey experience. It is a pleasure to read or listen to the music and the common space by the reception which is nicely decorated. and feels like a living room. The staff was extremely friendly and welcoming.」
「Automated AI system to get in. It worked however if your phone dies you have no way to got in.
Communitcation about our complaint that the room was unbelievably small and the building was unbearably hot resulted in AI automated responses and got no where.
Although it was a hot day it made no sense why the room never cooled down.
Room big enough for 1 person really. Double bed left hardly any floor space.」
「Automated AI system to get in. It worked however if your phone dies you have no way to got in.
Communitcation about our complaint that the room was unbelievably small and the building was unbearably hot resulted in AI automated responses and got no where.
Although it was a hot day it made no sense why the room never cooled down.
Room big enough for 1 person really. Double bed left hardly any floor space.」
「Check in process was very easy! Unit was clean. Location was okay. Unfortunately, my unit was right next to the street and the construction crew started at 7am each morning. You can hear the train as well. 」
「Check in process was very easy! Unit was clean. Location was okay. Unfortunately, my unit was right next to the street and the construction crew started at 7am each morning. You can hear the train as well. 」
「Very convenient location. But cannot store luggage before check in. Also need to carry own luggage upstairs. The staff is very responsive and helpful though. Overall great value in this location. 」
「Very convenient location. But cannot store luggage before check in. Also need to carry own luggage upstairs. The staff is very responsive and helpful though. Overall great value in this location. 」
"Firstly, I found what appeared to be dried yellow-green mucus on the wall beside the bed. This was unpleasant and unhygienic, and I had to clean and disinfect the area myself using wet wipes.
Secondly, the mini fridge in the room didn’t function well when I was out of the room. I suspected the electricity in the room was cut when I took out the key from the socket. After being away for the entire day, I returned to find that the fruit and drinks I had stored inside were only slightly cooler than room temperature. Some of the fruit was close to spoiling as a result.
The sound insulation between rooms was very poor. Whenever guests in the neighbouring room opened their door, it sounded as if someone was opening my room door, which was both disturbing and unsettling.
Finally, the staff member is very nice and helpful during the selfcheck-in process. She passed me the key as they did not put sufficient key in the self check-in counters. This is the only one time I chat with the staff members."
"Although close to airport it will take about 15mins by walk.
The room cleaness could be improved.
Breakfast is good with lot of choice, but rhe coffee machine can be improved.
Overall is convenient."