馬德里索爾酒店住宿推介

「Fatal la comunicación con el anfitrión, no ha instrucciones para encender la calefacción y no hay quien solucione el problema, no tienen recepción ni teléfono de emergencia en la propiedad y un día tuvimos que evacuar el edificio por la alarma de incendio y no teníamos a donde comunicarnos ya que los teléfonos que vienen de contacto nadie contestó! 」

「The staff are super helpful and friendly, front desk, concierge and the manager on duty are so efficient and helped us with all our needs」

「Very clean room with wonderful balcony view over busy street below. Beautiful building across the street to enjoy. Thick double paned windows made street noise very manageable. Staff was very supportive and friendly when we had to deal with lost luggage by our airline. 」

「good」

「Excellent location, superb service. An excellent hotel 」

「Location was good, comfy bed, nice towels and bedding. Facilities in room basic, had to request a kettle, only given 2 teabags a day, no milk or English teabags. Bedroom and bathroom very small. Wouldn't stay here again, much better properties around with more character and cheaper」

「Convenient, walking distance to the palace and shopping malls. Next to the Gran Via station. The hotel room is comfortable and the balcony is so nice to see the beautiful scene. So relax living there. 」

「Awesome Experience Elegant Style Good Staff Great Location 」

「I loved staying here. Very clean, great location, beautiful but most importantly the staff. Pedro, Ali, Julio, Jaime, Cristina, , Daniel also Juan and Jorge Luis and Sashi at the restaurant. I felt as if I was with family. They are so nice, kind, friendly and helpful. The hotel is brand new. They seemed very happy to work in such a lovely place. I will stay here from now on. 」

「Excellent service and amenities 」

「Everything is good but hotel located in pedestrian zone so it's inconvenient to carry luggages in and out bcz car can't park in front of hotel door. You have to move your luggages by walking from abt 10-15 mins distance. All the communication exchange by whatsapp ( robot ) , some situations is hard to explain bcz robot can't get it 100% 」

「Good 」