South Wales Green/Sustainable

"August 2025 From booking on line, personal visit two days prior to stay to pay bill, check in, room, breakfast and check out and hopsitality has been excellent throughout. All staff I met at reception Wednesday 6th, Friday 8th and Saturday 9th, restaurant staff on morning of Saturday 9th and to the unseen domestic staff on floor 10 this weekend - Thank you for your efficiency and demonstration of excellent Teamworking within Cardiff Clayton Hotel and for my personal stay. To quote Mr Arnolde Shwarzenegger "I'll be back" and will be promoting Cardiff Clayton Hotel and Hospitality Team to my family, friends, and professional collegues for a stay/Cardiff trip."

"The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing."

"Amazing staff and amazing beds, all round a good stay would definitely book again if in the area "