鳳凰城星火灣酒店住宿推介

「Everything is good」

「Brand New Hotel, Clean Room, Fully Equipped Kitchen. Friendly Staff.」

「Good」

「Found hair on my towel, ac unit was very loud, didn’t have Kleenex only bath tissue, sheets were very thin and gave me allergies, curtains did not block out sunlight, the surroundings looked unsafe and sketchy.」

「I had a problem with the key cards but other than that everything was great」

「Quiet environment and convenient place for shopping & eating.」

「Clean room」

「Clean room and nice staff」

「The property itself has charm, but a few issues really impacted our stay. Most notably, we found two roaches in our room and they were German cockroaches, not the "palmetto bugs" staff tried to attribute to recent palm tree trimming nearby. To their credit, staff did acknowledge that explanation wasn't really an excuse, but the resolution fell short: we were told housekeeping wouldn't address it until checkout (which was the next day), meaning we had to deal with it for the remainder of our...

「Cleanliness and healthy breakfast」

「Yes」