Starfire Bay hotels in Phoenix

"We were very disappointed that many amenities were unavailable because they were setting up for a big weeklong event. We were not told about this in advance. "

"I flew into phoenix, as I am driving towards the property I start to notice the area is a bit sketch. I then see the property and start to question where I had reserved my stay. As I am checking in the young man at reception is not friendly. On the wall behind the reception there are all these signs like; No one within a 45 mile radius will be allowed to check in, no one other than guests in guest rooms and breakfast cannot be taken to rooms, that was amongst other signages. I get checked in. Big mistake! When I first walked into the room, I got some kind of strong scent, like those cheap car air fresheners. I called the front desk and the manager was sent to the room. Manager came, I had asked if they could remove the air freshener that was in the room and said she could not smell anything. The three solutions she offered were having housekeeping mop with just water, spray Febreeze or remove filters from AC unit. I asked if I could open the window, she said yes, that there was an additional lock on the window for safety. That was it. By that time my throat and head started hurting. I left for an event and never went back. I had a medical emergency and would have been far worse if I would’ve had to stay there. While I was elsewhere I reserved at an alternative location about 30 minutes away in Peoria. I do not recommend this place if you have scent sensitivity or allergies. If you are used to more higher class stays, this is not the place for you. Motel not hotel vibe. "

"Enjoyable, friendly staff and very accommodating. The main drawback was the heavy construction in the area. Our initial room felt a bit tucked away, so we requested one with more windows and natural light, which helped. Overall, the construction was the primary issue."

"Hotel doesn’t look the same as the photos, looks more like a motel had roaches and the security on the door was broken, it’s cheap so maybe that’s why it was in bad conditions wouldn’t recommend staying here, all though staff was very nice. "

"Learned after my stay that the Hotel San Carlos is one of the most haunted hotels in the US, lol. We were even put into room 723 which is next to the haunted rooms of 720 and 722. The 7th floor hallways did remind me of Disneyland's Haunted House since this is an older Hotel with a lot of the original decor. I didn't see any ghosts or felt spooked at anytime although my wife kept telling me how odd it was that we never saw another hotel guest. The hotel was centrally located, close to many restaurants and walking distance to the heart of downtown. I would stay here again because of the location but will pay attention more to any paranormal activity, haha."

"Did not use"

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"Room was humid "

"Clean room "