The location of the hotel is wonderful, right next to JR station. The room is averagely larger than normal hotels in Tokyo I stayed before. It’s good!
However, the check in experience was terrible, as there were only 3 machines for checking in and out, even there were staff standing right in front of us, they can’t do anything for us to check in and there was a long queue for waiting.
The staff seems useless at that moment.