Irvine Vennel Gallery Hotels

"All good. "

"Everything was to a very high standard from very pleasant helpful staff to food and drinks etc The room we stayed in had just been refurbished Decor fixtures and fitting excellent We stayed overnight as was daughters wedding. Would highly revommend as wedding venue. Staff were very attentive Especially wedding co-ordinators Amber and Jamie Meal and evening buffet was perfect. All staff are a credit to Gailes Hotel and SimpsInns family "

"Lovely, clean and warm. Ideal location for the train and a walk to the beach. We enjoyed our time here and would definitely book again. "

"Ended up not staying at St Andrews guest house. Entrance code to property never came. Even though I spoke to a man called Andrew, the night before. He told me I would receive the code the next morning. Phoned three numbers on to get an entrance code as there is no one, on site. Eventually managed to get an answer on the phone to be told, we were not booked in, that it was expedia's fault, booking was not confirmed. They then said, that they would find us accommodation. At no extra cost. We stayed at The Braidmead, Irvine. Which is a lovely and welcoming place. Very distressing, having travelled for 4 hours and unable to speak to anyone. "

"All good we werent driving"

"Carpet has never been cleaned. Shower drainage blocked. The door key snapped when I tried to unlock. They wanted me to pay £90 for the key. The room smelled bad. It’s a guest house for people with no standards "

"I was sent an email by someone named Edith saying she was the host and to reach out if there were problems We arrived and the thermostat was not working When I called I received a call center and not Edith I had to go and buy batteries myself and repair it myself It was late and cold I tried twice to get the problem fixed I only heard from "Edith" the next morning who informed me that she only works 8-4 Make sure your problems are 8-4 Now with that said The apartment was well kept and centrally located for us to walk about our hometown "