西伦敦绿色环保酒店 | 每晚可

“Cleaniness of towels for room, and tea cups and plates at restaurant need improvement ”

“The stay was great and the staff overall were amazing. The let down was a 40 minutes wait for a cocktail from their own drinks menu. This occurred 3 times.”

“Checking was efficient with extremely pleasant and helpful staff. Room was clean, well presented and had all we needed. We would be happy to stay here again . ”

“good”

“good location.”

“I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new……

“great stay! love the decor in the room. however there are stairs in front of the place, quite inconvenient if you are carrying heavy luggage. 6 mins walk from train station, easy to get to Heathrow Airport as you don't need to change lines.”

“職員友善，早餐美味，地點方便，落機很快可以行到”