North Saskatchewan River Valley 3 Stars Hotels

"Busy Hotel, with an higher amount for incidentals, that takes too long to be returned when not used. Friendly and helpful staff."

"Would stay again!! "

"Lady at the front desk who checked us un was fantastic "

"Incredibly low budget experience for what we paid and what was expected. Hotel was incredibly confusing to navigate when we arrived in the middle of the night. The tower says entrance but there's no front desk. Once we found the front desk, we were then confused by the hotel staff with what was supposed to be an "upgrade" to our account. Turns out there was no upgrade and it would in fact be a down grade because we already booked a suite and the suite is the "nicest" room they have as per the front desk. After finally getting to our room, at first glance looked ok! Then realized we are on the 10th of the 11th floor, with a 2 year old who could access the balcony that had zero safety protection other than a flimsy latch that my daughter would have had no problem opening on her own. Out of fear, instead of sleeping in the king bed, I slept on the pull out couch that had no pillows and other than the god awful piece of sandpaper used for an excuse of a blanket. we had to call the front desk multiple times. There were 3 towel in the bathroom, no toilet paper. The bathroom looked like it had been wiped down with a wet rag and was honestly no cleaner than a public bathroom. There was a stand up shower that was completely opposite of what you'd expect for a family room. The floor was slippery and pooled with water.. there was black grime in all the tile grits from the knee down. The hot tub didn't work and the pool was freezing. The wash/dryer also didn't work. "

"We stayed in one of the Jr Executive rooms. The room is big. The bed was not comfortable for our liking as the mattress was too soft and you will sink eventually. Kids did not like the mattress as well. The sofa bed was not good at all the mattress was not usable as it was maybe too old? Not firm at all. We requested a rolling bed which was very good single bed size very good mattress. We missed the parking part which ends up to be $45 per day. Bistro not very child friendly for food. Wifi was good we were 5 with all using electronics so no complains. Tv you can login to your own Netflix. Overal due to the mattress not comfortable we might not stay there again if we don’t have to. "

"Hotel needs a deep clean and facelift! Our room was dirty when we checked in, black hair all over the bathroom floor, tons of dust and dirt on the floors. The beds were old and uncomfortable, with only a thin blanket. Even the toilet paper was awful. The restaurant however was good, we enjoyed the food and the breakfast. "