拉海纳 4 星级酒店, HK$3,012 起

“ The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid……

“Yes Everything good”

“Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed”

“设施齐全，但设备有些陈旧。如果可以每天有人整理一下房间更好”

“Check in was not great. Our room was not ready which is understandable but when it was ready, they sent us to the wrong tower... clear across the entire property. Our view, supposed to be Garden View, we saw a parked cars looking at their grill and headlights. I would not stay there again.”

“This was my 2nd visit to the island and our experience at Kaanapali Alii was so great, we couldn't wait to return. Checkin was easy, our condo was very clean and housekeeping was wonderful. We didn't encounter any unfriendly staff. I was grateful the concierge was the same and she was just as wonderful helping us book excursions as our first visit. The upper deck sauna was out of order the entire week which was disappointing but not a deal breaker. My only suggestion is to make the upper sauna a……

“I rented a two-bedroom unit. The bedrooms and living room were very clean and well maintained. The kitchen could use a bit more attention in terms of cleanliness. The view was great, and the unit itself was spacious and comfortable.”

“Everything was perfect!”

“The room was a bit outdated but that’s many maui resorts for you. The amenities are nice and the fact that it is on the beach facing the sunset makes it worth, but there were multiple bugs (cockroaches and whatnot) found in the room (again, tropical island what can you do), and very old dirty feeling bathrooms and floors. The room was spacious and had no smell. The pictures def make it seem more modern than it is. For the price though it’s pretty solid, just don’t expect a fancy nice room”

“We are coming back very soon. The experience was tranquility in real time. We loved our Villa and the surrounding areas. The ocean view was magnificent and the shops in the area were perfect To keeping us well fed and content. We could highly recommend KBM to anyone seeking accommodations in Maui. ”