科切拉谷 5 星级酒店, HK$2,878 起

“too bad”

“酒店硬件设施非常棒 环境也很好 但是酒店的服务人员态度不好 没有笑脸 回复也不及时；第一天下午让他们送牙刷 答应说会送到我们房间 但当我们晚上10点多回到房间 却没有送到 ；第二天上午又去要了一次 结果还是没有送；直到第三次要求才送过来”

“We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced: During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication); Garbage left in guest bedroom dresser (McDonald’s cup with liquid); All nightstands dusty and dirty; Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest……

“We had a wonderful weekend with friends at this lovely house! The house has loads to do between the game room, pool and outdoor activities, and the house is clean and well appointed. ”

“ Beautiful gated community. Huge house with plenty of room for 5. Pool and hot tub were a big hit. Close to Palm Springs and Joshua Tree. Fast food and groceries nearby. Retro video game system is fun. Would stay again! Be warned-pool cleaner/ landscaper walked right in while we were swimming and used leaf blower- blew lots of debris into pool. Neighbors played loud music. Gate guards will check for ID every times But house has everything you will need. ”

“It was pleasure for us to stay in this property, it was clean, cosy and nice! The pool and spa are amazing. We’re grateful to the host for such a nice home!”