阿帕拉契高原滑雪場附近酒店 | 每晚可低至HK$459

「Bed」

「Arrived at the property and there was a system outage. Multiple guests had to wait to be checked in. Khalifah, the desk agent, handled the situation like a pro. He remained calm, explained the situation to every guest that arrived, and offered everyone a beverage and snacks. Even when some guests who were already in the hotel were being rude, he stayed professional. He even went door to door to try to determine which rooms could be used. Blessings to this young man. True customer service...

「Friendly & courtesy check in & out.」

「Clean and courteous. 」

「Wonderful staff, clean, home away from home」

「The front desk staff were friendly, courteous and very attentive.」

「Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able...

「Staff friendly. The room was as clean as it could be but a lot of little things were worn down such as the calking around the tub and kitchen counter. For the price it was good」