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"I stayed at the Seaport Village Hotel and unfortunately the experience did not match what was advertised. I do want to mention that Alexia at the front desk was very nice, cordial, and helpful, and she did her best to assist during our stay. However, the room itself had several issues. The room that we received was not the same as the one shown in the advertisement. We were told it had a queen size bed, but the bed in the room was closer to a twin size, which was misleading. The TV was also not what was promised, and the cable was not working, so we were unable to use it. The toilet was not flushing properly, which was inconvenient. Additionally, the bathroom was not clean, the towels appeared dirty, and the door did not lock properly, which was concerning from a safety standpoint. Overall, while the front desk service from Alexia was appreciated, the room conditions and accuracy of the listing need significant improvement. "

"The room itself was nice. We could not get the tv to work. We had trouble accessing the office. The hours posted did not match our experience. "

"What an amazing stay! The view from our room was absolutely breathtaking and made the whole trip feel extra special. Our room was incredibly comfortable, and we slept so well. Breakfast each morning was delicious, and the customer service was outstanding—everyone was so friendly and welcoming. Honestly, what more could you ask for? We had a wonderful experience and are already looking forward to coming back one day! 🌅✨"

"Room was very clean. Staff is friendly. No ocean view from our room. Extremely noisy to an extent we couldn't sleep. Pillows are too soft. After 2 nights, we got severe neck and shoulder pain. Air condition unit old and super noisy too. The shower head had mold & mildew. Even though the bathroom looks like recently updated, it seems they've saved on the shower head and kept the old one. The location is superb. "

"Was beautiful will shuttle you to and from the ferry "

"The room needed a refresh. The furniture was old and too worn "

"Clean room, great size, air conditioning worked amazing. Loved this hotel!"

"The staff was absolutely nice. It was so close to everything. The ambience was perfect. Everything was clean highly recommend."

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