Vintry & Mercer Hotel - Small Luxury Hotels of the World
Vintry & Mercer Hotel - Small Luxury Hotels of the World
Vintry & Mercer Hotel - Small Luxury Hotels of the World
Vintry & Mercer Hotel - Small Luxury Hotels of the World
Vintry & Mercer Hotel - Small Luxury Hotels of the World
5.0 星級住宿
距離大衛梅勒建築 1.7 公里
9.8 分 (滿分為 10 分),完美,(1004) 篇評價
9.8/10
完美
(1004)
「Room is very comfortable, the hotel is located in a place that is very near to an underground station. Convenient to go to different places. Staff are very nice and helpful. 」
「Room is very comfortable, the hotel is located in a place that is very near to an underground station. Convenient to go to different places. Staff are very nice and helpful. 」
「The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.」
「The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.」
「Modern design, convenient location with two nearby underground stations i.e. Aldgate and Tower Hill that allow you to go everywhere in London. Mini bar is complimentary and all staff in particular Katia is considerate, friendly and willing to offer advice on transportation and attractions. A hotel that will make your stay in London comfortable and memorable.」
「Modern design, convenient location with two nearby underground stations i.e. Aldgate and Tower Hill that allow you to go everywhere in London. Mini bar is complimentary and all staff in particular Katia is considerate, friendly and willing to offer advice on transportation and attractions. A hotel that will make your stay in London comfortable and memorable.」
「Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations. 」
「Reception was very helpful. I like the free mini bar in the room. The breakfast was great and has many choice. Just only the staff was a bit rude when we were ordering the breakfast. The hotel location is excellent as it’s just next to the train and tube stations. 」
「good location nearby the Liverpool Street Station, just few mins walk, easy to reach the underground, shops and restaurants, nice room with good space.
only problem is the opposite building is under re-construction, a little bit mess」
「good location nearby the Liverpool Street Station, just few mins walk, easy to reach the underground, shops and restaurants, nice room with good space.
only problem is the opposite building is under re-construction, a little bit mess」
"We stayed at this hotel for ten nights, and the overall experience was extremely disappointing.
On the very first night, we noticed that the air conditioner was making loud and disturbing noises. Despite reporting this issue to the hotel several times, no effective solution was provided. It was not until the seventh day of our stay that we were finally allowed to change rooms.
However, the new room was poorly prepared and lacked several basic amenities — one set of towels was missing, there was no hairdryer, no dish sponge, and no oven mitts, all of which had been provided in our previous room.
Although the missing towels were replenished promptly, the absence of a hairdryer was completely unacceptable. I only discovered it after washing my hair late at night, and when I contacted the front desk, I was told there were no spare hairdryers available — not even the one from our previous room, which had already been assigned to new guests, even though its air conditioning issue had not yet been fixed. It is difficult to decide which is more concerning — assigning guests to a room with a broken air conditioner, or not having enough hairdryers for all rooms.
The next day, the hairdryer was eventually delivered, but it was hidden inside a cabinet, and I had to search for it myself. Why not simply place it on the table or sofa? There was more than enough space.
As for the remaining missing items, they only arrived after I repeatedly contacted the hotel via WhatsApp — three or fo"