Best Western East Midlands hotels

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"Nice hotel, got some great parts done ok parts. Check in on Saturday was very slow. Not sure why, but it took 25 mine to get checked in as some customers ahead of us, seemed to take forever to get resolved. Not sure why that was, staff, systems, or booking issues... Who knows, but with only 2 people before us, 25 mins is not great. The hotel is nice though,service is good, rooms are good, no real complaints. The lifts are very slow though and we thought they would break at any time.... Overall though,not a bad stay abd rooms were nice and quiet and comfortable which is the most important thing. "

"Wonderful one night stay, the room was beautifully appointed with an extremely comfy bed and plenty of pillows. Great spacious bathroom facilities with a marvellous shower and plenty of toiletries. Easy to walk to from Leicester train station. Nice bar & restaurant area with great staff!"

"excellent hotel "

"Beautiful hotel, staff were amazing as was the food. Highly recommended."

"Nice hotel, well placed in city centre near to train station. Can't comment on parking as we were on motorcycles and were able (with prior permission) to park outside the entrance. Room was ok, bed comfy, reception provided mint tea bags when requested without an issue. Breakfast had everything any one could need. The only advice I would give future patrons would be to not assume the room with be cleaned/bed made up unless you actually leave a notice on your door by 11.00pm the night before which is bizarre. Was told this is because it's an eco hotel but I fail to see where making a bed damages the environment. Staff were all friendly, smiley and helpful."

"What a hidden gem! We were pleasantly surprised to find this at such a great price the day we needed it. Yes some areas of the hotel are a little tired but we loved it. A lift, air conditioning, lovely spacious room and the pool…. Wow! The restaurant was great valve for the evening meal as was the complimentary breakfast. There was nothing here we didn’t like. We wished we could have done 2 nights here! Thank you team we had a wonderful stay over. "

"Great location and lovely staff "

"A great overnight stay at this hotel. Had a space themed family room - loved it! The decor was amazing, from the galaxy wallpaper, to the plough constellation on the ceiling and the seperate bunk bed pod. Fabulous! "