卡曼海滩去科苏梅尔的渡轮附近酒店

“酒店环境不错，餐厅食物好吃，选择多样化，餐厅服务好。游玩选项多。不足：提前告知酒店结婚40周年纪念日，但没有给予任何安排。”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“非常棒 完美的服务 景色以及设施 餐厅也非常美味！”

“Esta lindo y limpio ”

“Amazing food ”

“Needs to be updated. We used it for sleep only. Need to clean the air conditioning filters. Breakfast is good, need more wait staff. We were missed the one day for 30 minutes ”

“Good, they were very flexible to accomdate your preferences.”

“Beach was 5 blocks away so there was no beachview!!!!”

“Desde la azotea tiene vista, desde la habitación la vista es parcial. Muy limpia, el camatista muy atento, El personal también atento. ”

“Las habitaciones muy descuidadas, instalaciones muy viejas y sucias, puertas flojas, canceles oxidados etc etc, no hay internet ni agua caliente ni cobijas”

“Si funcionó el aire acondicionado ”

“Excellent ”

“I would recommend that nobody EVER stay at this hotel. We stayed at Viva Azteca for one night and were transferred to Viva Maya for the rest of our stay. This was due to harassment by the “manager of security”. I asked for the video footage by the bar and was ably to prove that he was harassing my 20 year old daughter and her 23 year old friend. He accused them of being underage and when they showed him their ID’s, he continued to harass them and told all bars to not service them anymore. ……

“The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. ”

“Rien a dire, tout est très bien ”

“The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort. ”

“Muy bonito lugar pasa hospedaje ”