Fort Walton Beach - Destin Spa Hotel

"The jacuzzi was being repaired but who needs the jacuzzi or pool when you have the beautiful gulf steps away "

"Peaceful beautiful resort. "

"Our room was dirty when we got there. There was a screw on the floor which is very dangerous. The bathroom floors were dirty. It was very evident that the floors had not been vacuumed or swept. I went to the front desk to ask to have our room completed cleaned the next day as it was later in the evening. The screw was gone however the bathroom the exact same, the bathroom floor was still not cleared. Very disappointing. Kyla at the front desk was amazing and very apologetic, however she doesn’t clean the rooms. The older gentleman at the front desk, rude and no communicative skills. Pool and tiki bar were great. "

"The staff was incredibly nice. I always saw someone cleaning. This hotel could desperately use some updating. If it wasn't for the staff, I would've rated it lower."

"Would NOT stay here again. Spend the extra $100 or whatever it is & get a better hotel! Cons: 1.) I went to shower and there was a dirty wash clothe left in the shower 2.) my towel had 2 dirty hairs on it 3.) I ask the front desk for a plastic fork & they said “we have them for sale right behind you”… I have to pay $3 for a plastic fork? So I walked across the street and got one for free lol. 4.) I asked for clean towels and the front desk said “I don’t have access to the laundry room” so they gave us tiny pool towels which at least it was something. 5.) the walls are paper thin so can hear everything in the hallway & in the rooms next to you Pros: 1.) location (about a 7 minute walk to the beach) 2.) bed was comfortable & AC worked good 3.) parking lot was lit up good at night "

"Staff was very friendly. Parking and location good Rooms and hotel were a bit outdated and not very clean. Huge gap between door and frame which caused excessive room noise, inside and out. All in all, for the cost, it was worth it to spend a few days in the area with the family. "

"We were checking in around 3:45, and Janelle greeted us. She asked for my name, looked up our info, then said there were three people ahead of us. The lobby was empty? She then said we could go to the pool or a restaurant, and they would call us when they were ready. So strange! We just went out to our car to get our luggage and were going to wait in the lobby. Janelle talked to some other clerks then left. Another clerk was at the desk and proceeded to check in three groups while we watched. I got up and asked if they were ready to check us in. She looked confused by my question and started checking us in. I asked her what the hold up was and explained why we were sitting there. She had no idea. She apologized for not asking to help us. She looked like she had no idea what was going on and didn’t seem like she knew anything about this scenario. It’s our first day here. We were hoping to check in, change clothes quickly, and go relax at the beach. Instead, we were hanging in the lobby for no apparent reason. And I guess we’d still be sitting there if I hadn’t stepped up because Janelle never called. Was her shift over? Was she profiling us? Is she just lazy or rude? I don’t know, but sure started our vacation off wrong by wasting our precious beach time."