Birmingham Hagley Hall Hotels

"staff are always friendly and helpful room very clean tidy"

"Superb pub and rooms steeped in local history - Robert Plant started his career here playing blues guitar aged 15 in the upstairs blues club (sadly not there anymore but the history is palpable). The pub is a treasure trove of history, and so well preserved, from the original staircases and ceramic tiling on the walls, to the original bar. My room was just sheer excellence. Comfy bed, every amenity laid on, crispy linen and a boiling hot shower. Sadly the pub no longer serves food other than fantastic cob rolls and the best chips I have ever had, but there's plenty of great restaurants within an easy walk. Beer lovers will drool at the offerings on draught - the menu is eyewatering. A great find and definitely one to revisit."

"Booked a 4 nights changed rooms 3 times due to no showers working. Was told they had no more rooms and would be fully reimbursed. 6 weeks later still waiting for refunds I had to book the Mill just round the corner and it was bloody amazing.. Stay well clear on the crown "

"Faulty electrics. No soap. Poor service from host"

"Room was terrible. Dated, run down and there were numerous items of rubbish from previous guests or tenants, these were not even small things. Items of note being a pot of chewing gum. A medley for some Christmas event. Numerous bunches of popped baloons. I was staying as a central base to work from. Most customers I visited in surrounding areas told me that the hotel was used to house migrants. I have no problem with this but it doesn’t feel like any of the money earned housing the migrants was put towards making the hotel any cleaner or fresher. The bed had broken casters wheels meaning the bed wasn’t flat and I slept on an angle. a week like this was super fun…. Not. I didn’t feel like was worth speaking to reception to address this as majority of people I spoke to and the reviews online (which I wish I’d read prior to staying) all concluded my "

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"Perfect for our needs, local shops close by. Beautiful location and easy commute to Birmingham central.Plenty of space for us all.Host was fantastic if i had any questions with quick response time's and good communication leading up to visit."

"Lovely property in a very nice location with plenty of interesting places to visit nearby. Very nice hosts, helpful and friendly but not intrusive."

"Basic room, only given one towel. Breakfast was pricy and horrendously bad."