Close to Buckingham Palace and Oxford Street, 20 Hertford Street provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
Located in London City Centre, a neighbourhood in London, 20 Hertford Street is in a shopping district and near a metro station. The British Museum and Royal Opera House are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Marble Arch. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
20 Hertford Street
This smoke-free apartment building features concierge services, dry cleaning and laundry facilities. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment provides a washer/dryer and a fridge, plus free WiFi and an LCD TV with satellite channels. Guests can appreciate conveniences, such as a microwave and an electric kettle, and other amenities include a DVD player and a stovetop. Limited housekeeping is available.
20 Hertford Street offers 9 accommodations with washers/dryers and DVD players. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This London apartment provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on weekdays only.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Housekeeping on weekdays only
Iron/ironing board
Luggage storage
Phone
Safe
Tour and ticket assistance
Location highlights
In a historical district
In a shopping district
Near a health/beauty spa
Near a metro station
Near a train station
Near an outlet shopping centre
Things to do
Casino nearby
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
9 units
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 65.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 300 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 65.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
20 Hertford Street London
20 Hertford Street Apartment
20 Hertford Street Apartment London
Frequently asked questions
Is 20 Hertford Street pet-friendly?
No, pets are not allowed at this property.
How much is parking at 20 Hertford Street?
This property doesn't offer parking.
What time is check-in at 20 Hertford Street?
Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at 20 Hertford Street?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is 20 Hertford Street located?
Located in London City Centre, this apartment building is within a 5-minute walk of Park Lane, Hyde Park and Piccadilly. Buckingham Palace and Hyde Park Corner are also within 10 minutes. Hyde Park Corner Underground Station is 6 minutes by foot and Green Park Underground Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
20 Hertford Street Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 4 out of 12 reviews
10 - Excellent
4
Rating 8 - Good. 6 out of 12 reviews
8 - Good
6
Rating 6 - Okay. 1 out of 12 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 12 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
10/10 Excellent
christine
28 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central to all our needs
christine
Stayed 11 nights in Apr 2024
10/10 Excellent
Scott
30 Jan 2023
Liked: Cleanliness, room comfort, communication
Great quality Mayfair apartment in a great locatio
very comfortable and spacious apartment in a great location.
Would recommend having some more varied crockery (especially some mugs) and additional pillows.
If you are looking for a modern, updated, reasonably priced "hotel" in Mayfair, this is not the hotel. First, this is not a hotel--its a set of 9 apartments that are now labeled as a hotel. This is much more Airbnd vs hotel. If you go in thinking Airbnd, you will have a lovely time.
There is no "service". My first interaction with the front desk person (only employee I ever say) was to ask if they could call me a cab. They advised me to walk across the street and have the Hilton Bellman call me cab. I'm sure Hilton would be happy to hear that.
I asked about early check-in, not an issue if not able to accommodate, but they did state they would be able to hold my luggage in a secure area until I could check-in. This is not accurate. Luggage was just lined up against the wall--lots of luggage. Anyone could walk up and take a bag with no one being the wiser.
Room was always clean, but staff did not care that the bathroom sink leaked. I mentioned it to the front desk person twice. Bed was comfortable and room was ok, but just well worn. My room door was right off the elevator, but always quiet. Just a couple a of loud moments, but it was a Saturday night so no issue.
Close to subway and bus. Quiet street with lots of pubs and restaurants nearby. Apartment had kitchen with washer/dryer and separate bedroom. We had basement apartment so no view but that wasn’t an issue for us. Not keen on shower over bath but that’s a personal preference. Not enough towels for 3 people ( did ask twice but never got any extra ). Lovely front end staff who helped with directions. Nice and warm when the weather turned cool. Would recommend 👌
Centralt beliggende. Venligt og imødekommende personale.
Meget lille køkken. Generelt et ok værelse. Sofamodul under sengen, som var noget hård.
Der var varmepumpe på værelset. Det tog dog lidt tid inden vi lærte den at kende og fik varme på.
Meget lille badeværelse med trapper op til bruser og håndvask.
Alt i alt ok forhold, der var det vi skulle bruge til 2 personer.
Merethe
Stayed 3 nights in Nov 2018
8/10 Good
Verified traveller
29 Nov 2018
Every thing was great except that when I book I chose one bed room apartment and it was not mentioned that it’s in the basement and no view to the city, also the entrance was stairs not suitable for elderly and special needs