London City Centre, a neighbourhood in London, is home to Stayo Southbank. The British Museum and Royal Opera House are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Borough Market. London Eye and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Stayo Southbank
This smoke-free apartment building features WiFi in public areas. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as 2 bathrooms and a washing machine, and other amenities include a balcony and a dining area.
Stayo Southbank offers 9 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a bath.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). LED televisions are featured in guestrooms.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
9 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 25
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property is also known as
Stayo Southbank London
Stayo Southbank Apartment
Stayo Southbank Apartment London
Frequently asked questions
Is Stayo Southbank pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Stayo Southbank?
This property doesn't offer parking.
What time is check-in at Stayo Southbank?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Stayo Southbank?
Checkout is at 10:00 AM.
Where is Stayo Southbank located?
Located in London City Centre, this apartment building is within a 15-minute walk of Tate Modern, Borough Market and Thames River. St. Paul's Cathedral and London Bridge are also within 1 mile (2 km). Southwark Underground Station is only a 4-minute walk and Blackfriars Underground Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Stayo Southbank Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 15 out of 29 reviews
10 - Excellent
15
Rating 8 - Good. 12 out of 29 reviews
8 - Good
12
Rating 6 - Okay. 0 out of 29 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 29 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 29 reviews
2 - Terrible
2
Reviews
10/10 Excellent
miguel
1 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
Great Location
miguel
Stayed 3 nights in Nov 2024
8/10 Good
Jonathan
13 Feb 2025
Liked: Communication
Very handy location
Jonathan
Stayed 10 nights in Jan 2025
10/10 Excellent
Kan Min
30 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very spacious. Nice layout with 3 bedrooms and 3.5 bathrooms for the apartment we booked. It’s worth the money. The cleaning can be done better. Overall it’s a nice place to stay just like home.
This apartment was clean and modern - well appointed and furnished. Loved the full kitchen and washing machine. We found the location convenient to the metro, activities and good. Safe and quiet neighborhood. Would recommend and stay here again.
Jeffrey
Stayed 4 nights in Jun 2024
10/10 Excellent
joseph
19 Feb 2025
Liked: Cleanliness, room comfort, communication
Definitely worth a visit
For once the reality was better than the pictures. Its so close to many historic landmarks in an area that felt safe.
Even though we were surrounded by a train line and building works the noise was never an issue.There was loads of interesting things to see and watch from the balcony. We would return for sure.
joseph
Stayed 2 nights in Feb 2025
10/10 Excellent
Amy
30 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay at Stayo Southbank! Having an entire apartment with all basic home amenities was super convenient. All the appliances worked well, the only thing missing were forms of cutlery. There were signs of a little wear and tear which is to be expected for a hotel but it was still a very comfortable and wonderful stay. I would definitely book a stay there again!
Amy
Stayed 5 nights in Apr 2024
10/10 Excellent
Christine
15 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Chose this apartment for its location, and size, and we were not disappointed.
The apartment was easy to locate, and email communication from Stayo team provided steps on accessing upon check in.
It was a self check in and self check out property, so my only interactions with the team was via email comms.
The apartment was spacious, well presented and pristine in terms of cleanliness, and was spacious enough for 6 adults with 2 sharing each room and the sofa bed in the living room.
It is well located for public transport options, and there are several small supermarket options within a 2 min walk, as well as a pub.
Would definitely recommend staying here, and would definitely book this again for a London trip
An excellent home base for our family of four (two parents, two teens) during our four-day London adventure. The flat was exactly as advertised—spotlessly clean and well-maintained. The heated floors were a luxurious touch we particularly appreciated after long days of sightseeing. Southbank is a great location for exploring everything London has to offer but is away from the crowds and generally much quieter than neighborhoods north of the river.
While the location and amenities were great, there were two minor drawbacks: the mattresses showed signs of wear and lacked proper support, and for two nights, we experienced noise disturbance from a group of lads celebrating in the neighboring flat (clearly violating building policies).
That said, the convenient location, comprehensive amenities, and thoughtful layout made this accommodation an ideal match for our family's needs. The proximity to public transportation and local attractions allowed us to maximize our London experience. Would recommend for families seeking a well-situated, comfortable base for city exploration.
Amber
Stayed 5 nights in Mar 2025
8/10 Good
Darren
17 Jun 2024
Liked: Cleanliness, room comfort
Beautiful!! Almost perfect but..
This place is beautiful! Great location to everything. Views were great, and it was very clean. We had some trouble getting in because the info they sent us did not work. We tried emailing several times and still did not get the proper info. When we finally got it we were thrilled. The kitchen is lovely but be prepared to bring your own coffee, oil, salt and pepper, spices, laundry soap, etc. Nothing is provided. No big deal if we were staying longer but for a shot stay we didn't want to buy all of that. Over all we would stay there again for sure!! Just knowing what to expect helps!
Really enjoyed our stay apartment was lovely not far from everywhere
Ashleigh
Stayed 2 nights in Apr 2025
8/10 Good
Michael
26 Jan 2025
Liked: Property conditions & facilities
Quiet area, within walking distance of attractions
Michael
Stayed 3 nights in Oct 2024
10/10 Excellent
Luis Felipe
3 Jul 2024
Liked: Cleanliness, amenities, communication
everything was excellent, thanks
Luis Felipe
Stayed 3 nights in Jun 2024
2/10 Terrible
Kenneth
18 Apr 2024
Disliked: Cleanliness, room comfort, communication
Horrible customer service!
We made a mistake with
Our booking dates and within a couple days later we tried every approach to adjust and they would not without a full fee cancellation. BTW, we this all happened over 70 days away from the actual stay dates. Horrible customer service! Also the photos are much nicer than the actual property. We recommend to stay away at all costs.
Kenneth
Stayed 3 nights in Apr 2024
2/10 Terrible
Dae jin
6 Apr 2025
Disliked: Cleanliness, room comfort, communication
Worst
Problematic Check-in Process: Upon arrival, your staff firmly stated that check-in would not be possible until 3:00 PM, forcing me to leave my luggage and depart. However, when I returned at 3:10 PM, I was unexpectedly required to complete additional digital forms. Furthermore, despite being a first-time visitor, I received no clear directions to the entrance and was simply told to "follow along" without proper guidance.
Shockingly Poor Room Condition: When I arrived on the 4th floor, the entrance to my room was blocked by a mop and vacuum cleaner, yet I was told to enter anyway. The entire unit smelled of dirty mop water, and the kitchen emitted what can only be described as a putrid, decomposing odor. The same foul smell was coming from the dishwasher as well. This situation fails to meet even the most basic hygiene standards.
Disturbing Room Environment: A coat hanger was hanging from the ceiling in front of the living room TV, creating an unsettling and threatening atmosphere. Lamp plugs were disconnected, and no explanation or instruction about the unit was provided at all.
Unresponsive Staff and Poor Service: When I called to report the lack of toilet paper and other issues, I was promised a callback that never came. I was ultimately forced to go to the 1st floor myself to obtain toilet paper. This complete disregard for guest concerns demonstrates an unacceptable level of service and a fundamental breakdown in
Dae jin
Stayed 5 nights in Mar 2025
10/10 Excellent
Marcos A
1 May 2025
Liked: Cleanliness, room comfort, communication
Ótimo local para quem deseja viajar com a família. Estávamos em 5 pessoas e ficamos satisfeitos com tudo. Apartamento novo, lindo, completo e bem localizado!
Moraria nele tranquilamente!
Marcos A
Stayed 2 nights in Apr 2025
10/10 Excellent
Marleen
3 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Prima appartement, ideaal gelegen om Londen te bezoeken! Service was excellent! Zeker een aanrader!
Marleen
Stayed 3 nights in Sep 2024
10/10 Excellent
Jürgen
5 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolle, moderne und sehr große Unterkunft über drei Stockwerke mit Terrasse mit allem was man braucht. Sensationelle Ausblicke auf die Stadt. Unkomplizierte Schlüsselübergabe. Nähe U-Bahn und viele Attraktionen zu Fuß erreichbar. Ideal für einen mehrtägigen Städtetrip. Bequeme Betten, hochwertige Küchengeräte, drei Bäder mit Regendusche, Aufzug…..
Jürgen
Stayed 4 nights in May 2024
10/10 Excellent
Markus
14 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles bestens. Geeignet für 6 Personen. Einwandfreier Zustand