“Arranged return airport pickup with hotel and Driver was late for pickup from airport (5 mins late) and hotel (15 mins late). Asked for a room change as the floor were full of painting work going on the receptionist on duty was supposed to get back after checking with room reservation dept but never got back. Overall the service provided by front desk was not pleasant at all. I stayed for five nights and the room was arranged in a noisy location wit construction site in front n painting work……
“What an excellent choice and fantastic value for what is on offer and definitely compared to similar price range.
I particularly commend the reception staff/front desk hotel manager, who went beyond the call of duty to ensure they were helpful and exceeded my expectations. Bravo and please keep up the great work.
I definitely will return and recommend this hotel to family and friends for the experience.
Yours Sincerely
Charles Ndola-Myers ”