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"Our favorite stay during our 2 week Japan trip. Incredible amenities (hot spring, sauna, heated floors, projector), amazing views of Hakone Shrine and Fuji, and a smooth check-in process. The bus stop, 7/11, and pirate ship dock are a 2-min walk away and were incredibly convenient. "

"The rooms are nice. The view from the hotel of mt.fuji is insane. The breakfast was good also. The spa/onsen is soooo good. The downsides are it's kind of isolated and the food options there are very expensive."

"Small but tasty breakfast, good sized and newer room, nice check in staff. Hotel room floors aren’t dirty but could use a deep clean, especially below the toilet."

"The staff here are beyond courteous and go lengths ahead to ensure every guests stay is as comfortable and memorable as possible. From the gorgeous room with it’s private onsen to the included kaiseki that was incredibly delicious, this place stood out and provided my fiancée and I with the stay of our dreams in Gora, Japan."

"Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious."

"We had a wonderful stay. The family room was clean, spacious, and very comfortable, with an amazing view of Mount Fuji. The staff was incredibly friendly and helpful, making us feel very welcome throughout our stay. We truly enjoyed our time here and would happily recommend this hotel."

"Evrything"

"Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen."

"Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10 "