蓬塔卡納 Bakour 套房酒店是否設有泳池？

是，此住宿設有室外泳池。

蓬塔卡納 Bakour 套房酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

蓬塔卡納 Bakour 套房酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

蓬塔卡納 Bakour 套房酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。延遲入住服務於 00:00 – 02:00 提供，費用為 USD50。

蓬塔卡納 Bakour 套房酒店是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

蓬塔卡納 Bakour 套房酒店位於哪裡？

這間海濱酒店位於旁達加納，鄰近高爾夫球場，距離巴瓦羅冒險樂園 3.2 公里，而且距離卡巴薩德托羅海灘 3.3 公里。可可邦戈蓬塔卡納和卡納角市中心均位於 5 公里內。

蓬塔卡納 Bakour 套房酒店旁達加納區

Q: 蓬塔卡納 Bakour 套房酒店是否設有泳池？

是，此住宿設有室外泳池。

Q: 蓬塔卡納 Bakour 套房酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 蓬塔卡納 Bakour 套房酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 蓬塔卡納 Bakour 套房酒店是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

關於鄰近區域

旁達加納的蓬塔卡納 Bakour 套房酒店既鄰近高爾夫球場，又在位於私人海灘位置。自問好動的你，一定要到訪Cocotal高爾夫球鄉村俱樂部及卡納灣高爾夫俱樂部！如果想盡賞此區的自然風光，還可以探索卡巴薩德托羅海灘及巴瓦羅海灘。巴瓦羅冒險樂園及巴瓦羅馬納提公園同樣不容錯過。瀏覽我們的旁達加納旅遊指南

10/10 優異

CARLOS URIBE (Queretaro)

家人同遊

2026 年 1 月 30 日

讚好：整潔度、設施服務和住宿狀況

El hotel esta impecable, todo muy limpio y los servicios son de primera, quiero agradecer especialmente a Maicol quien desde que nos recibio siempre estuvo al pendiente de lo que pudieramos necesitar, gracias a todo el personal de los restaurantes y de los bares, pasamos unos dias muy contentos.

於 2026 年 1 月住了 5 晚

2/10 很差

Oksana (Brooklyn)

家人同遊

2026 年 1 月 30 日

不滿：整潔度、設施服務和住宿狀況

This trip was meant to be a vacation, but instead it turned into an extremely distressing and unacceptable experience due to severe service failures and unsafe conditions at the hotel. Despite booking one of the most expensive room categories, the hotel failed to provide even basic amenities and services as advertised. There was no safe in the room for the first two days, and when we complained, hotel staff responded rudely, stating that since the booking was made through Expedia, we should “complain to Expedia.” We were also told that if we did not leave the hotel immediately, no complaints would be considered, which felt like coercion. We were traveling with a sick elderly father, who required his own room and private bathroom for medical and personal reasons. Due to financial limitations, relocating to another hotel was not possible. The hotel management showed complete disregard for his condition, which resulted in severe humiliation and distress. Additional serious issues include: No hot water during the entire stay Extremely poor food quality, inconsistent with the hotel’s advertised rating Almost no entertainment or activities (only 2 shows during an entire week) Only 2 public toilets for the entire hotel On the beach, there was only one restroom cabin, causing my elderly father to suffer multiple humiliating accidents while trying to reach our room The “beach” was not a beach at all, but a rocky harbor area used for ships Alcohol service was limited to local alcohol o

於 2026 年 1 月住了 7 晚

6/10 一般

Destine Rayanne

家人同遊

2026 年 1 月 30 日

讚好：整潔度

Staff was excellent, hotel was clean so 10/10 on that. Price was good. Cons AC doesn’t work in the bedrooms, had to be moved rooms 3 times due to things not working, was a big leak ect. This is no reflection on the staff they did everything they could quickly to make it right. I would have to say this comes down on the owner of the resort. There is NO evening entertainment even tho we were told when we got there that there would be. So for someone looking for a very quiet resort experience this would be the place. I personally wouldn’t stay again, just want to emphasize that the staff were amazing and were very accommodating in trying to ensure people where taken care of, I hope the owner of the resort takes care of all the rooms that have no AC in the bedrooms, living rooms it always worked. As well ans seeing the value of adding daily/nightly entertainment .Also only being able to get some hot water in the showers usually only worked in 1 out of the 2 bathrooms in the unit.

於 2026 年 1 月住了 7 晚

6/10 一般

Tessa Elizabeth

多人同遊

2026 年 1 月 23 日

讚好：整潔度和設施服務

Review from America - Tennessee Our stay at Bakour Resort in Punta Cana was mixed. The resort is beautiful and the food was good — we never went hungry. Breakfast was the best meal (especially American food), and the pasta bar at lunch was excellent. We went on two excursions. One was advertised as snorkeling but was not actually snorkeling; however, it ended up being our best experience because of the staff. Baby Monkey was amazing and made it fun — if you book an excursion, ask for him. The Saona Island excursion was disappointing. We spent about 6 hours in transportation, were only on the island for about 1 hour instead of the promised 2, the boat was overcrowded, and there was very little communication in English. We were also not told to bring money for drinks. The only positive was how beautiful the beach was once we arrived. The resort staff overall were very kind. Saimy was our go-to and was great. The snack bar bartender and the woman at the front desk were wonderful. One waiter at the Asian restaurant was rude and unpleasant. Unfortunately, several room and communication issues affected our stay. The hot tub didn’t work, our bedroom light switch was broken, some outlets didn’t work, our room wasn’t cleaned daily, there was no trash can, and room service didn’t include napkins. Information about activities and amenities existed but was not clearly communicated. With better communication, excursion management, and room maintenance, this resort could be much better.

於 2026 年 1 月住了 5 晚

8/10 不錯

Whitney

家人同遊

2026 年 1 月 21 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

My family of five spent a week at Bakour and had a truly wonderful time. Check-in was quick and easy offering drinks on arrival for us and our children. Our room, while not perfect (bathroom door would not shut, old food left in microwave, no pull-out couch despite being offered in listing) was large and spacious, comfortably fitting us all, a rare find for a larger family. Beds were comfortable, balcony was stunning, no noise from neighbours, and cleaning staff was excellent for our entire stay. We even had a sick child one evening and were given extra cleaning support, which we greatly appreciated. The resort grounds are beautiful and extremely clean. The pool was never dirty. The beach loungers show some wear and tear, but we always had plenty of spaces available to us by the pool or on the beach. The food was very fresh, flavourful, and we were consistently given new options every day. The drinks were also excellent, not syruppy like other resorts, but tasting of fresh ingredients. The coffee bar was such a treat, equipped with an espresso machine and truly talented barista. We ate at the Asian themed restaurant one evening but we preferred the buffet. The REAL winner at this resort is the service. The staff are just so incredible, capable, helpful, kind. I could go on and on. My youngest felt so comfortable here, she cried upon departure lol Perhaps not a 5 star resort, but defintiely a 5 star experience.

於 2026 年 1 月住了 7 晚

8/10 不錯

Kayla Jacqueline

多人同遊

2026 年 1 月 17 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

My overall experience was great the food was amazing! Kimberly would worked front helped with my every need. My only dislike was at the beach people are able to sale things to you and will not leave you alone. They remember your face and say I’ll be back tomorrow if you change your mind. I just wanted to relax and enjoy the weather and the beach be those people selling things will even wake you up it was extremely annoying made me not want to go to the beach. Also the shower temperature was inconsistent first and last night was the only time I had an hot shower. Also the theme restaurants had extremely slow service I almost left a few time and go to the buffet instead for food. Those were my biggest issues other than that I had a great experience the food was lovely the scenery was night a relaxing. It was a nice relaxing resort and I’ll definitely be back!

於 2026 年 1 月住了 5 晚

4/10 欠佳

Susan

家人同遊

2026 年 1 月 17 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Where do I start this is not a 5* Don’t waste your money -so disappointing! the food is just about edible - you can get the basic drinks in all inclusive which are pretty good cocktails made well by the bar staff so can’t complain there. Very basic amenities and food apart from that - told they didn’t have simple things sometimes like water in the afternoon at the pool bar, no pina colado, no ice cream. Asian restaurant is the best but others not worth attending. The sea isn’t blue like other areas around although it is peaceful and less busy on the beach just not pretty or clean. Half of the staff are lovely and the other half are rude and terrible. We booked here for a Christmas trip and almost moved it was so underwhelming. It is passable but if your expecting 5 star all inclusive resort - don’t book here, I’ve stayed in better 3* and hostels. Had to ask for the room to be cleaned on numerous occasions after coming back after 5pm room still wasn’t clean. The coffee shop guy is amazing big up Wilma also Oliver and luis at the bar were very polite attentive and helpful. Leonardo also stood out so helpful lovely and hard working. Also big shoutout to LeBron and rafael - these people made our stay the best it could be but they could only work with what they had.

於 2025 年 12 月住了 8 晚

10/10 優異

Luan

2026 年 1 月 17 日

讚好：整潔度、設施服務和住宿狀況

Great Hotel! Couldn’t ask for anything better during our short stay

於 2026 年 1 月住了 1 晚

4/10 欠佳

Rudra (Mississauga)

家人同遊

2026 年 1 月 16 日

讚好：整潔度

不滿：設施服務

The cleaning staff didn't come for the last 4 days of our trip, despite repeated requests. Also, the HVAC in our room froze and stopped working for 3 days. Another guest's room was burglarized by the cleaning staff, probably explaining why they weren't cleaning our room. We were promised compensation from the resort, which never materialized. Won't go back, despite it being an attractive resort.

於 2026 年 1 月住了 7 晚

2/10 很差

Lesia

家人同遊

2026 年 1 月 16 日

We booked and paid for two rooms only to find out at 11:30 pm there was no rooms. We booked and paid around 1 hour earlier. Hotel staff would do nothing for us as we booked through Expedia .

於 2026 年 1 月住了 1 晚

2/10 很差

Sachin

2026 年 1 月 16 日

They overbooked many rooms

於 2026 年 1 月住了 1 晚

2/10 很差

Sheldon

2026 年 1 月 16 日

於 2026 年 1 月住了 1 晚

8/10 不錯

Jose Luis

2026 年 1 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Todo muy bien

於 2025 年 12 月住了 3 晚

2/10 很差

Maribel Jacobo

多人同遊

2026 年 1 月 13 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Worst hotel ever, they want to charge you for everything even tho hotel is supposed to be all inclusive. All dirty and nothing is working, food sucks, only 1 or 2 restaurant working. The worse ... the only good reviews that the hotel has are due to employees taking their guests's phone at the bar and made the reviews themself... complete scam ....

於 2025 年 12 月住了 2 晚

8/10 不錯

Marvin

伴侶同遊

2026 年 1 月 13 日

於 2025 年 12 月住了 4 晚

10/10 優異

Ashiek

2026 年 1 月 12 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Clean room, great staff, great food

於 2025 年 9 月住了 4 晚

10/10 優異

michael

2026 年 1 月 12 日

讚好：整潔度、職員與服務和住宿狀況

於 2026 年 1 月住了 6 晚

10/10 優異

Michael Adam

家人同遊

2026 年 1 月 10 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Amazing rooms

於 2025 年 12 月住了 7 晚

6/10 一般

Nhora Milena

家人同遊

2026 年 1 月 7 日

讚好：職員與服務和設施服務

Never work the hot water

於 2025 年 12 月住了 5 晚

8/10 不錯

James

家人同遊

2026 年 1 月 7 日

讚好：整潔度、職員與服務和設施服務

Overall my family and I had a great time while staying at Bakour Suites, but the resort definitely has some positives and negatives. Positives: I would give the food an "OK" rating. The buffet has standard resort-buffet fare and it was good. The specialty restaurants were ok. FYI the "Asian" and "Italian" restaurants are in the same building but change each day The pool is great. The water was nice and the chair/umbrella setup seemed to work well. We typically walked out between 8 and 8:30AM and there were always chairs available. Bartender/Waiter Braulio (sp?) was great and worked hard bringing drinks to everyone throughout the day. The entertainment staff was fun..."Julio MC" and a woman whose name I cannot remember did make an effort to interact with everyone. Negatives: Three main negatives...1.) The facility and rooms is/are in major need of repairs. we had a three bedroom suite with two showers...one of the showers had a broken handle and would not turn on. It was not fixed we let them know within the first hour we were there. The air conditioning randomly would stop and start working each day. 2.) The resort is VERY understaffed. I really felt like they need to double the amount of people working there. changing over tables in the buffet, room cleaning/fixing, and bartending service is very slow because of this. 3.) The beach at the resort is a small marina and not swimmable. You need to walk next door which isnt very far but slightly annoying

於 2025 年 12 月住了 7 晚

10/10 優異

Wilson H

2026 年 1 月 6 日

於 2025 年 9 月住了 3 晚

6/10 一般

stephanie

家人同遊

2026 年 1 月 4 日

讚好：整潔度

The amenities in the rooms could be nicer - the shower did not get warm and it just dribbled. But the mist disappointing thing for me was the beach in front of the hotel - the water isn’t blue - though it is elsewhere on the island. It’s right next to an eyesore tourist trap called Dolphin Exploer. And many ships dock in front of the hotel.

於 2025 年 12 月住了 7 晚

6/10 一般

Ondrej

2026 年 1 月 4 日

於 2025 年 12 月住了 10 晚

6/10 一般

Peter Steven

家人同遊

2026 年 1 月 4 日

不滿：整潔度和住宿狀況

Bakour is a beautiful resort and location with wonderful staff, but not well kept. The rooms are not clean. We had two issues of leaking in bathrooms and had to be moved. Rooms clearly had a mold and mildew smell to them. Each unit has a hot tub, but none work. Had to request housekeeping come to our rooms in order to have our rooms cleaned and towels refreshed. We were offered something for our trouble, but all they wanted to give us was a bottle of wine that was already part of the all inclusive. The food is ok. Breakfast buffet is basic and same everyday. Lunch options at restaurant were awful. Dinners were good, but need reservations to enjoy. Servers: Carlos, Johanna and Rafael were terrific! Joan in buffet was so kind! And the younger gentleman (can’t remember his name) making coffee at coffee bar every morning was so happy and lovely! All were very gracious and believe me when I say, if you are willing to tip it goes a very long way!

於 2025 年 12 月住了 6 晚

6/10 一般

Mariella

伴侶同遊

2026 年 1 月 4 日

讚好：整潔度

不滿：住宿狀況

Broken AC They put us in a room full of issues. The maintenance people had to come costantly. No hot water in the showed. Only cold.

於 2025 年 12 月住了 2 晚

蓬塔卡納 Bakour 套房酒店

Bakour Punta Cana Suites

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