Independent Riviera Maya hotels

"The food was good. Pools close by 7pm. Public access washrooms were not always clean. Staff in the stores were not helpful or friendly. Hotel staff was good."

"Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend. "

"The staff was absolutely amazing, and the resort itself was breathtaking — easily the most beautiful resort I’ve ever stayed at. Every meal we had was incredible, from the restaurants to the room service. El Gaucho was definitely our favorite restaurant! My partner and I celebrated our 3-year anniversary during our stay, and the resort made it feel so special. We attended the Chic Cabaret and experienced a beautiful cultural show, along with a special dessert and anniversary shoutout that was so thoughtful. Every staff member we encountered was kind, attentive, and welcoming. We truly loved every minute of our stay and cannot wait to return."

"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"Staff were great and all the food was amazing as well. "

"Very large property. Ruins, animals and beach..... all were fantastic. Park next door was amazing. All inclusive meals were on par with every other all inclusives."

"My favorite place to stay, great place for kids. Myra is the BEST pool drunk server. Ala cart restaurants are all good. Beautiful fun-filled resort, have been 3 times in the past year"

"Stayed at Xcaret Arte for my 24th birthday. Everything was a 10/10 experience . Best birthday ever . I cannot wait to visit again ! Thank you to all the staff for the excellent hospitality. Everyone was very kind and welcoming."

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."