Independent Riviera Maya hotels

"There was one time the world cafe took a long time to seat me, when the restaurant wasn’t full and I didn’t have much time. That was my only complaint thus far, other than that, maybe more cabs should be available to get from the beach to the gym."

"The room was more than we expected, so beautiful!! And the staff was the best!! David at the pool for water aerobics was so fun and entertaining!! Loved the pool party and DJ and the Sax player in the water was amazing!! "

"Very clean and beautiful beach. Great workers."

"We had a great stay at Grand Palladium Kantenah Resort. The resort itself is very good, and we were pleasantly surprised with a VIP upgrade, which made a noticeable difference. The Family Selection beach area was especially nice — less crowded and more comfortable. Overall food quality was good, although the desserts could definitely be better. During our stay we booked three à la carte restaurants. La Paisana and Sumptuori (teppanyaki tables) were both very good. Portofino, however, was a bit disappointing. The service was good, but the food didn’t live up to what we expected from an Italian restaurant. Overall, we really enjoyed our stay and would definitely recommend this resort, especially if you can get the Family Selection or VIP upgrade."

"Our stay at TRS Yucatan was truly above and beyond. Antonio and Miguel, our personal butlers, made the experience exceptional by coordinating transportation, activities, and reservations throughout our stay. I can’t imagine an all-inclusive without a personal butler now, and it’s why we’ll be choosing TRS resorts going forward. The rooms were spotless and serviced multiple times a day. The food was outstanding at every TRS restaurant, and there was so much to do that we never felt the need to leave the resort. Every staff interaction was warm and welcoming—we honestly felt like celebrities. The spa was incredible and worth every penny. We planned one visit and ended up booking a second. Drinks were well crafted and served in glassware, which we appreciated. The CHIC show exceeded expectations with a unique seven-course meal and amazing performers. We can’t wait to return!"

"The rooms were extremely clean, and room service daily. The staff very polite, the food was amazing especially dinners at night. Highly recommend this place and don’t forget to try out the late night tacos they offer."

"Very kind and welcoming hotel was amazing staff was great "

"Room was great! Always clean and restocked with grab towels, beer, water! Staff at every bar was so friendly and helped out! Food was great. Never had a bad meal anywhere. Sometimes the main course portions are a little small but just order an appetizer or soup and you’re good. They cater to you when booking through Expedia compared to other companies. You get a different colour wristband and they know to look after you. I honestly wouldn’t book through another company knowing that. "

"It includes passes to all parks which keep us busy and fun"