梦想玉石度假村及水疗中心 - 全包式有游泳池吗？

是的，此住宿设有3 个室外游泳池和儿童游泳池。游泳池类型为恒温泳池。游泳池开放时间：07:00–19:00。

梦想玉石度假村及水疗中心 - 全包式住宿费用是多少？

截至 2025 年 10 月 31 日，我们找到的梦想玉石度假村及水疗中心 - 全包式 2 位成人 1 晚最低价是 HK$2,547.27（不含税费），入住日期是 2025 年 11 月 2 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

梦想玉石度假村及水疗中心 - 全包式允许宠物入住吗？

是的，此住宿允许携带狗狗入住（总共可携带不超过 1 只宠物），每只宠物限重 10 公斤。将收取每只宠物每晚 USD 65 的费用。可能存在部分限制条件，请联系住宿方了解更多信息。

何时可在梦想玉石度假村及水疗中心 - 全包式办理入住？

开始办理入住：15:00；停止办理入住：00:00。

何时可在梦想玉石度假村及水疗中心 - 全包式办理退房？

退房时间为 12:00。延迟退房会收取费用（视客房供应情况而定）。

梦想玉石度假村及水疗中心 - 全包式提供全包式服务吗？

是的，这是全包式住宿。活动包括：帆板运动、浮潜、划皮艇等等。

梦想玉石度假村及水疗中心 - 全包式的地址在哪里？

这家莫雷洛斯港住宿依傍着海滩，距离莫雷洛斯港礁国家公园、波多黎各莫雷洛斯艺术家合作社和圣何塞天主教教区不到 3 公里。而且，Ojo de Agua Beach (奥霍-德阿瓜海滩)和Puerto Morelos Town Square (莫雷洛斯港市镇广场)距离酒店不到 5 公里。

梦想玉石度假村及水疗中心 - 全包式点评、优惠和照片 2025

6/10 一般

John

与家人及幼儿出行

2025 年 10 月 30 日

满意：住宿条件和设施，清洁度

We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.

2025 年 10 月入住 4 晚

10/10 超赞

DAVIAN

与配偶出行

2025 年 10 月 28 日

满意：清洁度

Property was great over all. Staff was awesome!

2025 年 10 月入住 2 晚

8/10 还可以

Jacky

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客

2025 年 10 月 26 日

满意：员工和服务，清洁度

Pool was great. Super clean and lots of chairs and umbrellas to sit. Shortage of towels several times during the stay

2025 年 10 月入住 6 晚

10/10 超赞

Fabiola Maria

与配偶出行

2025 年 10 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Esta divino el hotel, la habitación super wow, la disco nos gustó mucho, el servicio al cuarto programado muy conveniente

2025 年 10 月入住 1 晚

10/10 超赞

Pamela，Naples

团体旅客

2025 年 10 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything was good. Everything was clean pools and hot tub were good.

2025 年 10 月入住 5 晚

6/10 一般

Shuai，Calgary

与家人及幼儿出行, 与家人出行

2025 年 10 月 23 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

I would say overall the resort is well maintained. Rooms and other facilities are good. Entertainment team was doing a great job.. House keeper was ok as they do not have a consistent standard of service the room. Most staff are well trained and friendly Except one. I would recommend that Food and Beverage department needs more improvement. Just a Day before we check out, our family of 7 were lined up for 45-50 minutes for the Italian restaurant for our last dinner. The hostess was really rude as she said we did not wear proper shoes. We all have close toe shoes which I believe it’s a common practice for the resort dinner restaurant as the dress code. As we were talking, two other guests with sandals were walking out of the restaurant. I invited her to see it and she got really mad afterwards and told us to go away as we did not meet the hotel policies. WOW, we were speechless and didn’t even expect that type of behaviour from a 5 star hotel staff. I went to file a complaint and talked to her line manager but he didn’t do anything. I don’t quite understand that this resort close some of their restaurants for dinner. There are 6 restaurants in the resort but typically we can only have 3-4 open. Overall, not a great experience but I would say most staff works really hard to make us enjoy our vacation.

2025 年 10 月入住 7 晚

2/10 糟糕

Lisa

与家人出行, 与配偶出行

2025 年 10 月 23 日

不满意：清洁度、员工和服务、住宿条件和设施

Do not book!! The resort rooms are falling apart. The pictures are photoshopped or AI generated. The beach is hideous and covered in seaweed. The staff (Roberto) lied. We booked king oceanfront preferred. The ceiling had a shady patch over a leak and the drywall was falling from the ceiling along with liquids. Plaster falling from many ceilings onto balcony tubs that could be seen by all on their balcony. They moved us to a double bed room that wasn’t leaking. Said they would compensate us for room difference but did not-Roberto. Pool bar closed before 5. Mexican restaurant was delicious. The lunch buffet was not although we did arrive late in the afternoon. My father died my first morning there. Upon immediate check out was told we’d be reimbursed for our stay, never happened after two messages to hotel and their only reply was they were sticking to their policy of no refunds even though I didn’t ask for one, they offered it! The day after my dad died and I was grieving with family, a staff member kept calling to rate my stay. Not a good time, clearly they lacked communication. The only nice parts were the central lounge area and front patio for smokers. The construction in the rooms is so outdated. I’d rate this a one to two star hotel. Went with two other couples who have never had such a sad resort when staying with dreams. One couple’s ocean front room reeked as if something died in it I’ve been to Mexico resorts four times and this was the only bad one. Buyer beware!

2025 年 9 月入住 5 晚

10/10 超赞

Colin

与配偶出行

2025 年 10 月 22 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The hotel is excellent as are all the staff who genuinely seem to try their best to make your stay the best it could be. Would recommend the preferred option as this gives you access to a private bar area and pool area which is quite calm and less crowded. The preferred rooms also give you ocean front rooms and even a whole full suite which is fantastic. We loved our week in this suite.

2025 年 10 月入住 7 晚

8/10 还可以

Edith，Desert Hot Springs

与家人出行

2025 年 10 月 20 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

At 6am, i called for our Room Service ORDER of COFFEE, so my husband and I could sit out on Balcony to enjoy the SUNRISE while drinking our coffee, and even Tho i'd requested TWICE 'Lots of cream for the Coffee-bcuz my husband and i BOTH like 'LOTS OF CREAM', and the 'order taker' REPEATED my Request TWICE!, It took a LONG 45 mins! For JUST A POT OF COFFEE to BE DELIVERED! AND Not only was there NO SUGAR Nor SPOONS PROVIDED TO STIR OUR COFFEE but The Room Service Attendant had ALSO NEGLECTED TO BRING THE CREAM WE'D REQUESTED!! So! A FULL POT OF PURE BLACK COFFEE was Wasted/ since WE did NOT DRINK IT!

2025 年 10 月入住 2 晚

10/10 超赞

Emma

与配偶出行

2025 年 10 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Pools and beach were amazing, staff was incredible

View from our room balcony was wonderful

2025 年 10 月入住 7 晚

6/10 一般

SALVADOR JASSO

与家人及幼儿出行

2025 年 10 月 16 日

满意：清洁度、员工和服务、服务设施

yes

2025 年 10 月入住 8 晚

6/10 一般

linda

与配偶出行, 团体旅客

2025 年 10 月 14 日

不满意：住宿条件和设施

Our room was not cleaned for 2 days

2025 年 10 月入住 4 晚

10/10 超赞

Ivannis Cuervo

2025 年 10 月 14 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 10 月入住 4 晚

8/10 还可以

Candice

与家人及幼儿出行

2025 年 10 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff was amazing, very polite and attentive. The restaurants were all great, the food and service from all specialties restaurants. All restaurants can be described by its excellent food, attentive and professional service, and pleasant ambiance.

2025 年 10 月入住 4 晚

6/10 一般

JOHNNY

与配偶出行

2025 年 10 月 13 日

满意：员工和服务，清洁度

Overall it was an alright stay. Property is kind of outdated. Needs a better variety at the buffet. It is the same foods each day. Would like if there was more entertainment and more places with TV's as there is only one sports bar on Resort. Dining Options are good but the Hibachi place was closed the whole time we were there. Room service could be better as well. This resort is good if you are booking last minute. Angel was an excellent server by the pool.

2025 年 10 月入住 5 晚

10/10 超赞

Karen

与配偶出行

2025 年 10 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Clean room

2025 年 10 月入住 5 晚

10/10 超赞

Dwayne

与配偶出行

2025 年 10 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.

2025 年 7 月入住 8 晚

8/10 还可以

Clairessa，Fontana

团体旅客

2025 年 10 月 12 日

满意：员工和服务、服务设施、住宿条件和设施

The property is just as pictured. Staff were always very professional and polite. I upgraded and was able to experience the lounge amenities but did not receive the upgrade items to my room and had to ask for them several times then I received them on the last night and was not able to enjoy them.

2025 年 10 月入住 3 晚

10/10 超赞

Zoheb

2025 年 10 月 11 日

满意：清洁度、员工和服务、住宿条件和设施

Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!

2025 年 10 月入住 3 晚

10/10 超赞

Edwin

2025 年 10 月 9 日

2025 年 10 月入住 4 晚

10/10 超赞

Dariela

与配偶出行

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 10 月入住 4 晚

10/10 超赞

Rosanna Michel，Bronx

2025 年 10 月 4 日

满意：服务设施

I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!

2025 年 9 月入住 4 晚

10/10 超赞

William

与配偶出行

2025 年 10 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!

2025 年 9 月入住 5 晚

8/10 还可以

Stefan

2025 年 10 月 4 日

满意：员工和服务，清洁度

2025 年 9 月入住 3 晚

8/10 还可以

Matthew

与家人及幼儿出行

2025 年 10 月 4 日

满意：清洁度、员工和服务、服务设施

Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same collection. We enjoyed this resort as a family but I don’t see us ever returning. If your an all inclusive person than this is a decent place to start off but I wouldn’t recommend it if you’ve been to other property’s that may have been more expensive or higher rated because it can get kind of disappointing.

2025 年 7 月入住 7 晚

梦想玉石度假村及水疗中心 - 全包式

Dreams Jade Resort & Spa - All Inclusive

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Preferred Club Governor Suite

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