夢想玉石度假村及 SPA - 全包式是否設有泳池？

是，此住宿設有3 個室外泳池及兒童泳池。泳池類型包括暖水池。泳池 07:00–19:00 開放。

入住夢想玉石度假村及 SPA - 全包式需要多少錢？

截至 2025 年 10 月 31 日，2 位成人於 2025 年 11 月 3 日入住夢想玉石度假村及 SPA - 全包式 1 晚的價格低至 HK$2,546.78，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

夢想玉石度假村及 SPA - 全包式是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住 (總數上限為 1 隻)，每隻寵物的重量上限為 10 公斤。此住宿收取每隻寵物每晚 USD65 費用。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

夢想玉石度假村及 SPA - 全包式的泊車位收費多少？

此住宿提供有限泊車位。

夢想玉石度假村及 SPA - 全包式的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。

夢想玉石度假村及 SPA - 全包式的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

夢想玉石度假村及 SPA - 全包式是否提供全包式禮遇？

是，此為全包式住宿。活動包括滑浪風帆、浮潛、橡皮艇等。

夢想玉石度假村及 SPA - 全包式位於哪裡？

此住宿位於莫雷洛斯港的海灘，距離莫雷洛斯港礁國家公園、莫雷洛斯港藝術家合作社和聖若瑟天主教教區不到 3 公里。奧霍德阿瓜海灘和莫雷洛斯港市廣場均位於 5 公里內。

夢想玉石度假村及 SPA - 全包式莫雷洛斯港區

Q: 夢想玉石度假村及 SPA - 全包式的泊車位收費多少？

此住宿提供有限泊車位。

6/10 一般

John

親子同遊

2025 年 10 月 30 日

讚好：整潔度和住宿狀況

We had to change rooms because our first room Which was a paid for ocean view, we could only see the main garden area. On top of that the room smelled of a combination of must, mold, and mildew. The second room was much better even though the AC did not appear fully functional. The room cleaning staff also did the bare minimum work they could have.

於 2025 年 10 月住了 4 晚

10/10 優異

DAVIAN

伴侶同遊

2025 年 10 月 28 日

讚好：整潔度

Property was great over all. Staff was awesome!

於 2025 年 10 月住了 2 晚

8/10 不錯

Jacky

家人同遊, 親子同遊, 伴侶同遊, 多人同遊

2025 年 10 月 26 日

讚好：整潔度和職員與服務

Pool was great. Super clean and lots of chairs and umbrellas to sit. Shortage of towels several times during the stay

於 2025 年 10 月住了 6 晚

10/10 優異

Fabiola Maria

伴侶同遊

2025 年 10 月 25 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Esta divino el hotel, la habitación super wow, la disco nos gustó mucho, el servicio al cuarto programado muy conveniente

於 2025 年 10 月住了 1 晚

10/10 優異

Pamela (Naples )

多人同遊

2025 年 10 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Everything was good. Everything was clean pools and hot tub were good.

於 2025 年 10 月住了 5 晚

6/10 一般

Shuai (Calgary)

家人同遊, 親子同遊

2025 年 10 月 23 日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

I would say overall the resort is well maintained. Rooms and other facilities are good. Entertainment team was doing a great job.. House keeper was ok as they do not have a consistent standard of service the room. Most staff are well trained and friendly Except one. I would recommend that Food and Beverage department needs more improvement. Just a Day before we check out, our family of 7 were lined up for 45-50 minutes for the Italian restaurant for our last dinner. The hostess was really rude as she said we did not wear proper shoes. We all have close toe shoes which I believe it’s a common practice for the resort dinner restaurant as the dress code. As we were talking, two other guests with sandals were walking out of the restaurant. I invited her to see it and she got really mad afterwards and told us to go away as we did not meet the hotel policies. WOW, we were speechless and didn’t even expect that type of behaviour from a 5 star hotel staff. I went to file a complaint and talked to her line manager but he didn’t do anything. I don’t quite understand that this resort close some of their restaurants for dinner. There are 6 restaurants in the resort but typically we can only have 3-4 open. Overall, not a great experience but I would say most staff works really hard to make us enjoy our vacation.

於 2025 年 10 月住了 7 晚

2/10 很差

Lisa

家人同遊, 伴侶同遊

2025 年 10 月 23 日

不滿：整潔度、職員與服務和住宿狀況

Do not book!! The resort rooms are falling apart. The pictures are photoshopped or AI generated. The beach is hideous and covered in seaweed. The staff (Roberto) lied. We booked king oceanfront preferred. The ceiling had a shady patch over a leak and the drywall was falling from the ceiling along with liquids. Plaster falling from many ceilings onto balcony tubs that could be seen by all on their balcony. They moved us to a double bed room that wasn’t leaking. Said they would compensate us for room difference but did not-Roberto. Pool bar closed before 5. Mexican restaurant was delicious. The lunch buffet was not although we did arrive late in the afternoon. My father died my first morning there. Upon immediate check out was told we’d be reimbursed for our stay, never happened after two messages to hotel and their only reply was they were sticking to their policy of no refunds even though I didn’t ask for one, they offered it! The day after my dad died and I was grieving with family, a staff member kept calling to rate my stay. Not a good time, clearly they lacked communication. The only nice parts were the central lounge area and front patio for smokers. The construction in the rooms is so outdated. I’d rate this a one to two star hotel. Went with two other couples who have never had such a sad resort when staying with dreams. One couple’s ocean front room reeked as if something died in it I’ve been to Mexico resorts four times and this was the only bad one. Buyer beware!

於 2025 年 9 月住了 5 晚

10/10 優異

Colin

伴侶同遊

2025 年 10 月 22 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The hotel is excellent as are all the staff who genuinely seem to try their best to make your stay the best it could be. Would recommend the preferred option as this gives you access to a private bar area and pool area which is quite calm and less crowded. The preferred rooms also give you ocean front rooms and even a whole full suite which is fantastic. We loved our week in this suite.

於 2025 年 10 月住了 7 晚

8/10 不錯

Edith (Desert Hot Springs)

家人同遊

2025 年 10 月 20 日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

At 6am, i called for our Room Service ORDER of COFFEE, so my husband and I could sit out on Balcony to enjoy the SUNRISE while drinking our coffee, and even Tho i'd requested TWICE 'Lots of cream for the Coffee-bcuz my husband and i BOTH like 'LOTS OF CREAM', and the 'order taker' REPEATED my Request TWICE!, It took a LONG 45 mins! For JUST A POT OF COFFEE to BE DELIVERED! AND Not only was there NO SUGAR Nor SPOONS PROVIDED TO STIR OUR COFFEE but The Room Service Attendant had ALSO NEGLECTED TO BRING THE CREAM WE'D REQUESTED!! So! A FULL POT OF PURE BLACK COFFEE was Wasted/ since WE did NOT DRINK IT!

於 2025 年 10 月住了 2 晚

10/10 優異

Emma

伴侶同遊

2025 年 10 月 18 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Pools and beach were amazing, staff was incredible

View from our room balcony was wonderful

於 2025 年 10 月住了 7 晚

6/10 一般

SALVADOR JASSO

親子同遊

2025 年 10 月 16 日

讚好：整潔度、職員與服務和設施服務

yes

於 2025 年 10 月住了 8 晚

6/10 一般

linda

伴侶同遊, 多人同遊

2025 年 10 月 14 日

不滿：住宿狀況

Our room was not cleaned for 2 days

於 2025 年 10 月住了 4 晚

10/10 優異

Ivannis Cuervo

2025 年 10 月 14 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2025 年 10 月住了 4 晚

8/10 不錯

Candice

親子同遊

2025 年 10 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff was amazing, very polite and attentive. The restaurants were all great, the food and service from all specialties restaurants. All restaurants can be described by its excellent food, attentive and professional service, and pleasant ambiance.

於 2025 年 10 月住了 4 晚

6/10 一般

JOHNNY

伴侶同遊

2025 年 10 月 13 日

讚好：整潔度和職員與服務

Overall it was an alright stay. Property is kind of outdated. Needs a better variety at the buffet. It is the same foods each day. Would like if there was more entertainment and more places with TV's as there is only one sports bar on Resort. Dining Options are good but the Hibachi place was closed the whole time we were there. Room service could be better as well. This resort is good if you are booking last minute. Angel was an excellent server by the pool.

於 2025 年 10 月住了 5 晚

10/10 優異

Karen

伴侶同遊

2025 年 10 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Clean room

於 2025 年 10 月住了 5 晚

10/10 優異

Dwayne

伴侶同遊

2025 年 10 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.

於 2025 年 7 月住了 8 晚

8/10 不錯

Clairessa (Fontana )

多人同遊

2025 年 10 月 12 日

讚好：職員與服務、設施服務和住宿狀況

The property is just as pictured. Staff were always very professional and polite. I upgraded and was able to experience the lounge amenities but did not receive the upgrade items to my room and had to ask for them several times then I received them on the last night and was not able to enjoy them.

於 2025 年 10 月住了 3 晚

10/10 優異

Zoheb

2025 年 10 月 11 日

讚好：整潔度、職員與服務和住宿狀況

Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!

於 2025 年 10 月住了 3 晚

10/10 優異

Edwin

2025 年 10 月 9 日

於 2025 年 10 月住了 4 晚

10/10 優異

Dariela

伴侶同遊

2025 年 10 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2025 年 10 月住了 4 晚

10/10 優異

Rosanna Michel (Bronx)

2025 年 10 月 4 日

讚好：設施服務

I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!

於 2025 年 9 月住了 4 晚

10/10 優異

William

伴侶同遊

2025 年 10 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!

於 2025 年 9 月住了 5 晚

8/10 不錯

Stefan

2025 年 10 月 4 日

讚好：整潔度和職員與服務

於 2025 年 9 月住了 3 晚

8/10 不錯

Matthew

親子同遊

2025 年 10 月 4 日

讚好：整潔度、職員與服務和設施服務

Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same collection. We enjoyed this resort as a family but I don’t see us ever returning. If your an all inclusive person than this is a decent place to start off but I wouldn’t recommend it if you’ve been to other property’s that may have been more expensive or higher rated because it can get kind of disappointing.

於 2025 年 7 月住了 7 晚

夢想玉石度假村及 SPA - 全包式

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