8/10 Good
Jessica, Branford
Travelled with family and small children
14 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back after spending 7 days at The Fives Oceanfront myself, my husband and our three kids ages 10 and a 6 year old. The thing that really makes this hotel so special are the staff, George, Claudia, Erik, Elmir, Moises, Baldo, Maday, Ana, Luisa, Yael, and Hiberto all made our stay wonderful.
Bring pesos for tipping, even if you do all inclusive. Just like visiting any other country that is the currency they use in Mexico. It costs a lot for the workers to have to exchange US dollars to pesos and the rate is terrible right now.
We had a two bedroom with an ocean view and the rooms are beautiful, modern, and clean. We did the included breakfast which was good but the menu is very limited and never changes. Cocktails are also excellent. We went to the area restaurants for dinner and they were amazing. The location is wonderful, 14 minute walk into town and we always felt very safe.
The cons are that outsiders can come get a day pass so you have to get up early to grab a chair by the pool or beach. This was more of an issue on the weekends, no issue during the week.
While we loved the hotel we got roped into doing one of their presentations that was absolutely awful. It was supposed to be one hour in exchange for a free lunch.It ended up being 3 hours. It’s a timeshare scam, do not do the presentation. It is not worth it. We talked to several people trying to get out of it.
Jessica
Stayed 7 nights in Apr 2024