Riviera Maya Luxury Hotel

"The property is beautiful, quiet and romantic. All of the staff are friendlly, the food is great and they have plenty of options. We had a private pool, it was nice but we barely used it. We stayed in building 68 which was in the perfect location. Close to the pool and the Helios which we ate breakfast at every morning. 800meter walk to the gym and about 400 meters from the lobby and most of the restaurants. Our butler Gabriel was amazing! He booked all of our reservations and made sure we had everything we needed our entire stay, from the time we arrived to the time we left we have zero complaints. We would highly recommend this resort."

"If they could improve the customer interaction within the hotel it would be much better."

"Una gran felicitacion al Equipo del restaurante Italiano Ciao, la energia, la simpatia de sus trabajadores, el sentido de pertenecia y amabilida excelente, su Chef Agustin un gran conocedor de las tecnicas de cocina, Sabor, olor, presentacion y el gran manejo de los tiempos...Les envio un cordial saludo...y un monton de agradecimientos...Gracias"

"Amazing property, and amenities. Service was amazing, especially Quezabel the greeter for breakfast and lunch. "

"loved the place, everything was kept clean, even around the beach, our room was very spacious several options to dine, overall amazing."

"We absolutely love the resort. It was beautiful, clean, the restaurants were amazing . The stag was very friendly and we love how there was so much to do. Even though there was a bus we chose to walk everywhere we went. It was great exercise burning off all the food and alcohol we were consuming "

"Everything was great"

"The room was amazing (two bedroom and two bathrooms), the pools were great, the staff was friendly and helpful, and the kids club was amazing! I would definitely return! "

"The A la Carte restaurant was great but the ability to go to them was not convenient. And the allowance should be adjusted to the number of days you stay. We went for a week and only had 3 allowance"