Search Farmstay in Southwest Houston

"My stay, picture was hanging off the wall screws on the floor. When I walked in to check in the front desk person was stuck in her phone and never looked up until I prompted and the door right by the front. She didn’t mention any amenities! Didnt reference deposit! They never cleaned the room or tried, didn’t vacuum the floors, take any trash, we had to keep asking for clean towels. There were things that were left in the room by previous guest like a fork and hair in the bathrooms. The pool was dirty! Definitely needs some updates! But besides that when we did speak to someone they were polite! "

"Hotel is nice. Staff from check in, bar to dinner are the worst. The bartender on the 13th floor is useless. This was my third time staying and he’s been the worst every time. Back to Zaza for me for great service! "

"Ya esta super Viejo "

"The hotel is modern and very nice. "

"Very disappointing stay. Found multiple roaches — in the bed, shower, and even on the toilet seat. One crawled on my leg while I was in bed. The room was also uncomfortably hot, and although maintenance was friendly and came quickly, the thermostat is apparently programmed and doesn’t work properly. The halls and room smelled like weed. When I showed the manager photos of the roaches, she initially dismissed them as “not looking like roaches,” which was upsetting. Friendly staff, but everything else was unacceptable."

"The room set back from the hallway kept the room nice and quiet. The parking situation needs some fixing though."

"Great hotel. Only difficulty was the parking garage elevator was out of order. "

"The staff didn’t answer phone calls, fees were added on AFTER completion of the payment process for the room/booking.. Security was a joke & the room had damaged ceiling tiles.. The “mandatory security deposit” that was requested AFTER booking was later explained to be for PARKING at the hotel, which meant my “security” deposit would NOT be refunded to me as another employee explained when it was paid for. From trashy service, employees with horrible attitudes, hidden fees, and customer service from the bottom of a hell hole, this experience was the worst and I do not recommend."

"Has bed bugs so disgusting you have to move the mattress out to look really good. My daughter had gotten bit all over her arms and stomach. "