Susono Family Hotel

"This hotel offers great view and situated in a quiet environment. We enjoyed our stay and outdoor hot spring there. The only drawback is that it could be a bit crowded in the eating area (buffet) depending on when you go there."

"Even though it probably wasn’t the best for my son and I, this is a great Hotel. We just needed a place to crash before and after climbing Mt. Fuji. This place is for families and older folks. I was drawn in by the thermal Onsen and hopefully a spa day. Post climb massage etc. Staff had zero clue as to what we needed. We walked the beautiful gardens and enjoyed Fuji sites from the Hotel, but no massage. No desire to Onsen with my kid. Brunch was nice. Bus couldn’t come fast enough to get us away from families. Was told to try the Udon but everything but Dennys was closed or full of a bus-load of kids was unloading into it. Outdoor patio was vacant. "

"Very comfortable hotel in a decent location. "

"Very nice"

"Great hotel and lovely staff."

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."