“We were welcomed at the property beautifully. There were drinks available, the check in was smooth and although our ocean view room had 2 giant palm trees blocking the view of the ocean (a little sneaky)— the room was spotless and clean.
Now, before I came I did write to them to ask for their help setting up some special things for my sisters birthday. I wrote twice and received no response.
Here is what was great:
1) one of the concierges (I wished I remembered her name- maybeMaya? ) was……
“We were welcomed at the property beautifully. There were drinks available, the check in was smooth and although our ocean view room had 2 giant palm trees blocking the view of the ocean (a little sneaky)— the room was spotless and clean.
Now, before I came I did write to them to ask for their help setting up some special things for my sisters birthday. I wrote twice and received no response.
Here is what was great:
1) one of the concierges (I wished I remembered her name- maybeMaya? ) was……
Charlotte