U.S. Virgin Islands Bar Hotel

"Air condition was good but it was loud and disturbed my sleep"

"It was great"

"We stayed in this hotel for four nights. The view of the room is spectacular. The breakfast included in the lodging is good. The room is spacious and clean, the bathroom needs a little bit updating. Overall, I would recommend this hotel for anyone staying over at St. Thomas."

"This hotel is walkable from the airport and has a few restaurants within walking distance as well. We were greeted with smiling faces and had complimentary lemon water upon arrival. The queen bed, ocean view room was fabulous. It had everything we needed and nothing extra. The air conditioning worked wonders. We had complimentary coffee in the room and in the lobby, along with muffins for breakfast. "

"Very good. Room was very clean staff was there to assist. Food was great as well as the drinks at the bar. Very friendly atmosphere. "

"The only downside of our visit was having room 101 which was outside the main lobby. In the morning there were hotel workers with blowers and such cleaning up the area outside our room. Every so often guest would congregate outside our room and chat (loudly at times) in the courtyard outside the main lobby. The included breakfast was great!! The beach drinks/food outside the Mermaid restaurant were also very good. The staff was very attentive!!"

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"The king size bed in the room was old with the hump in the middle. The room housekeeping was erratic, a couple of days no housekeeping, a few once a day and a few twice a day. Cleaning of the room was superficial, no cleaning of patio. We did not use the spa.The fittness room was nice but the steam room is at the spa."

"We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were understaffed in most departments and no one answers the drink desk or room service phones. Our room wasn’t cleaned until 4pm. The reviews on the Marriott website are in line with what we experienced this week. It’s a shame because it is a beautiful place! I will say the best service was at the Sands and Isla blue, but those restaurants are not affiliated with the hotel."