“Another great stay at the Henrietta. It’s so quiet and right in the heart of Covent Garden. The ambience is spot on, and we always have a great night sleep. ”
“Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap.”
“Absolutely amazing people and service. The Italian designers feel penetrates the entire buildings which used to be a church. Love the experience. Again, employees are so friendly and nice! Totally happy ”
“That's the most stunning and amazing hotel I have ever stayed in so far. The hotel itself is a sight seeing spot with rich history. The staff are so kind and considerate. I can't even describe more about how amazing this hotel is. But one thing is certain as the value of the hotel said -- arrive as a guest, leave as a friend and return as family.”
“Excellent service, best location, 4 mins walk from the underground and shopping area and next to the theatre. The interior design of the loddy, room and everywhere is amazing, you can find new detialing everyday. The room is comfortable as well. I will stay here in the next London trip.”
“Receptionists and other staff are friendly. The decoration is good except the ventilation of the bathroom is poor. Location of the hotel is good. You can get there by metro easily and may find many restaurants nearby.”
"The location is excellent, can walk to most of the sightseeing area and museum. The staff are helpful and friendly. The room size is not small and very clean. Just one small thing is the bath door which next to the bed, it has loud sound when close the bath room door. But it is not big deal. The hotel has valet parking. I will stay at this hotel again. "
"Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap."
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."
