Wadsworth Spa Hotel

"The general manager Angelina and front desk staff went above and beyond for us and made a tough situation (car breaking down while on vacation) not as stressful!! They were kind, accommodating, and gave us options!! The woman who was in the breakfast room was also very friendly and made us feel welcomed!! The property and rooms were nice and clean!! If we ever venture back to this area we would definitely stay again!! "

"Everything was fine. Clean. Only issues wete the room door was hard to get open. Had to use shoulder and slam into it. It would be nice to start with enough towels, instead of 2 for 4 people."

"The staff at this hotel are great. They kept us informed and were polite the entire time. Check-in is rough, though. If you show up a little early, you're not getting in. I realize they are a busy hotel, but we'd been in the car for 7 hours and while the staff were very cordial, the policy seemed a bit too rigid. There was a point where plenty of guests were sitting in the lobby almost like at a doctor's appointment, waiting to be called for their room. Again, this isn't the fault of the staff. This is a policy issue. It's an older hotel that has clearly been repurposed. While they did renovate, there's a lot that could be updated to make it better. We had the misfortune of having a room across from the elevator and two doors away from an outside exit. At 5 am, the noise started. There's a noticeable gap under the door, so that noise is coming right in. The bathtub was resurfaced and it was like trying to balance on a ball -- the tub floor was warped and probably unsafe for those who are unsteady on their feet. The room was clean enough, comfortable, and the right temperature. Again, it gets high marks for the staff, but the rest could use some attention."

"Everything was beautiful.. just make sure to explain about breakfast tickets and time"

"Quiet "

"great location for the blues festival! Walked to all venues and the area of the hotel was very safe."

"We always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades. "

"Our stay was great, the rooms were nice. Just don't be discouraged by the looks on the outside of the building."

"Good"