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"The room was ready/clean, the staff were pleasant and it’s the perfect location if you are traveling terminal 5. Will definitely be back "

"Excellent value for money. John from restaurant and reception staff were excellent "

"We arrived at 11 am and they left us checked in early. The staff were nice and the hotel was great. "

"It was nice hotel , the location was pretty good we stayed here and took the tube and the Elizabeth line into London . The breakfast could have been better. We did have two fire alarms durning our stay one in the middle of the night and we had to evacuate and the other was durning the day when we’re out . Not the greatest thing to be standing outside at 4 am in the cold but better safe then sorry . I would actually stay here again. "

"Room spotless. Great restaurant. Polite and friendly staff."

"Definitely worth your money. Clean, safe and efficient. "

"The room was clean and comfortable. Staff was very professional and helpful."

"Beautiful hotel, everything was clean, staff was super friendly, and breakfast was great. "

"Had to change rooms, but the front desk was very accommodating. That’s a sign of good staff; they solve problems themselves. As a result, we got a slightly nicer room, and he gave me a chocolate bar from concession for free. The bartender was very friendly as well. Little touches like that make for a plan to return here again when at Heathrow."