凤凰西区拉金塔旅馆及套房

“Clean room”

“The room facilities were quite outdated. The fabric sofa was badly worn and even torn. The air-conditioning control panel on the wall did not work at all. In addition, the sink was clogged, and the bathtub faucet kept dripping continuously. Overall, the room was not well maintained and did not meet expectations.”

“I was initially give a room that had repair work done in the bathroom and had not been cleaned. I went to the desk , said this was not acceptable, they gave me another room which was good. The corridor on the 5th floor, where my room was, seemed to have the heat on, not the A/C. Thankfully, the A/C in the room worked.”

“good👍”

“Staff very nice, fridge froze things, microwave didn’t heat right, killed roach in the bathroom”

“Since this a new Hotel it was clean I did notice a black stain on the sheets but other than that they were clean. Staff were nice my keys kept getting locked even thought I reserved for 2 days. We had a family event and 5 of us rented a room a requested a group discount and I was denied because I should had done it before reservation but my party had just showed up so I was a lil upset about that. And to top it off pool wasn’t even ready to be used until a week after my departure”