西鳳凰城拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$565

「.」

「The room facilities were quite outdated. The fabric sofa was badly worn and even torn. The air-conditioning control panel on the wall did not work at all. In addition, the sink was clogged, and the bathtub faucet kept dripping continuously. Overall, the room was not well maintained and did not meet expectations.」

「I can’t say enough about the staff. I left an important bag in my room and they promptly packed it up, took it to UPS, and returned it to me. I was so grateful and they were so friendly and gracious about it.」

「good👍」

「I liked 」

「The facility was clean and appeared to be well maintained. The staff was very helpful during our stay. One thing about customer service I didn't like was the fact that we arrived the premises at about 2:30pm and requested early check-in barely 30min earlier after a 6 hour flight from Boston into the burning heat of AZ, common courtesy was to allow us check-in early. The staff eventually honored our request after minutes of negotiations. Overall our stay was great. I'll recommend」