西鳳凰城拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$521

「.」

「The room facilities were quite outdated. The fabric sofa was badly worn and even torn. The air-conditioning control panel on the wall did not work at all. In addition, the sink was clogged, and the bathtub faucet kept dripping continuously. Overall, the room was not well maintained and did not meet expectations.」

「I HAD to check out early, after finding bed bugs on my bed the next morning!!! The staff wasn’t helpful at all! The law is they should wash your clothes for you, they had a fit because I asked for laundry soap! I washed all my clothes and then checked out!」

「good👍」

「I liked 」

「The facility was clean and appeared to be well maintained. The staff was very helpful during our stay. One thing about customer service I didn't like was the fact that we arrived the premises at about 2:30pm and requested early check-in barely 30min earlier after a 6 hour flight from Boston into the burning heat of AZ, common courtesy was to allow us check-in early. The staff eventually honored our request after minutes of negotiations. Overall our stay was great. I'll recommend」