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"This hotel is excellent. A 3 minute walk into the centre of York’s shopping area. Rooms very clean and a terrific breakfast. Will definitely be staying here again."

"Great staff and the food was amazing."

"The breakfast menu was all fresh and the parking was secure and made our stay in York so much easier"

"2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better service"

"Beautiful setting and hotel. There were some very strange noises in the night"

"The restaurant was very nice and had a varied menu. Staff were very helpful and attentive "

"All good"

"Great location, lovely vibe, excellent breakfast "

"Lovely room, really friendly and helpful staff and great restaurant/ breakfast "