Auchterarder 3 Stars Hotels

"Unable to get an appointment for Spa "

"All fine"

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Decent stay. "

"Room was beautiful and clean, breakfast staff was lovely however our "bucket list" stay was incredibly dampened due to the dinner staff member. She was quite avoidant and disinterested and would audibly sigh when walking away from customers. Extremely disappointed in the meals as most things were unavailable on a Friday night and there was only one steak cut option and only one chicken out of 3 on the menu available. None of this was told to us until ordering even tbough we were handed the menu 5 minutes earlier. We had to ask for water near the end of the meal as it wasn't offered even though it was for other diners. It was supposed to be the highlight of our holiday from Australia and it let usdown. The accommodation was great thoughcut optiona"