「Reception staff great. Breakfast Ok. Our hot meal was brought to the table 5 minutes after we sat down for cereal. Order not as requested which meant wasted food.Staff?」
「We stayed at Craigside in Room 21, which we have stayed in a number of times as regular guests. Unfortunately, this visit was disappointing. The hotel was extremely busy with a large group and we felt this had a noticeable impact on the level of service at breakfast.
We came down around 9am, with breakfast served until 10am, yet when I asked for white bread for toast, I was told it was frozen and would take some time to defrost. There was also very little brown bread available and the juices...
「We really enjoyed our stay at this hotel. It was our first time in Wales and the location was excellent.
The room was modern, if a little small and without AC during the heatwave, which meant that even with the windows open, the room was very warm.
The food was good both at breakfast and on the one evening we had a meal.
The hotel have a strange rewards system where you can forego your room cleaning for a free drink, but the system is cumbersome and seems more hassle than it is worth.」
「Spent 3 nights at wonderfully spa hotel.Chalets smart,spacious and clean.Resort clean with good facilities and friendly staff.Prices in bars etc very reasonable.Nice area.」