Cabo Real 4 Stars Hotels

"We arrived by Uber. The property has a no Uber policy. We were dropped at the gate. The gate agent seemed flustered and didn't offer us a solution to being dropped at the bottom of a hill in 90 degree temps with luggage. We requested a ride. He had to call twice before a ride arrived. Took maybe 20-30 minutes. Once inside we registered and were immediately solicited for a timeshare presentation, which we declined. We arrived in our room. Very musty smell. I noticed black mold on the ceiling of the shower - the likely cause of the smell. The bell hop noticed we had some food, but no fridge in our room. He called the front desk for a mini-fridge. It was not delivered, and at the end of the day we threw out our perishable foods. One of the pools had green algae growing on the underside of the rim, and all pools just generally need maintenance. Breakfast was complimentary, and was good. Views were amazing, and one day we lazed in the pool and watched whales for at least an hour. Pool bars were not staffed when we swam - maybe the wrong time? Bed was comfortable. We could hear our neighbors through the door, so thin walls. Hotel is 18 miles from downtown Los Cabos San Lucas, and Uber was about $30 each time we came and went, with fast pickups. Stay was okay. For the distance to town to the inconvenience of not letting Uber on the property and the musty smell in our room, plus the time share solicitation, I wouldn't stay again. Of note: the staff were incredibly helpful and kind."

"room was wrong configuration , we asked for two queens and got one king. it did have a hide-a-bed. smaller property than most dreams, food option were therefore limited. food was good, but beach was in permanent black flag status, as the ocean is angry in that stretch. preferred rooms did not have butler service as is typical at this family of resort."

"The property was in excellent condition and surpassed our expectations. "

"Staff was really nice and hotel was definitely a 3 star hotel. It’s not bad but it doesn’t look like the pictures. The windows in the room are like you’re in a basement. You can’t open them because there isn’t a screen. There isn’t an elevator and there are LOTS of steps so not handicapped accessible. "