Santa Cruz Aquaparque Madeira Hotels

"Great customer service Fast rest response Clean room Awesome food options "

"Immaculate, peaceful with welcoming and helpful staff. Our room had a great view and I liked the design of the hotel so it was a lovely place to be, and cleverly placed at the side of a bay and also easily and quickly accessible by car. Big thank you to everyone for making our stay so lovely"

"The house itself was beautiful and the host along with the housekeeper were very responsive. The pool was not heated as indicated in description. We enjoyed freshly baked bread the host provided during our stay. The bathroom sometimes had a sewer smell and required us to open and air the house out. They will be correcting the plumbing issue that resulted in fresh water flow from the toilet during our stay. They were very responsive in the clean up. "

"All meals were very good, food was replenished before it was needed so it was always fresh. There was always a good variety, and it seemed to have a good variety of vegan options (I am not vegan). Drinks were served in smallish glasses but they use quality alcohol. No waitstaff in at the pool or in the bar, but that may have been because of the time of year. Our room was clean and spacious with a very large balcony and a great shower and very comfortable beds. Rooms were cleaned early in the day. A couple days before arrival I received an email th check in. During the process you are asked the time of arrival. We were arriving at 8:30 am we got to the resort and our rooms were ready and waiting for us! They have a free shuttle to take you to Funchal 3 times a day. The hotel is beautiful, the pool area is huge and well maintained. Highly recommend anyone to stay here."

"Clean, comfortable and quiet rooms. "

"Spacious room, very clean, fine amenties, kind and helpful staff, amaizing pool on the cliff"

"Great rooms"

"Very good communication, given the door codes before arriving. Accommodation was excellent, bed was very comfy and shower fab. We used public transport so you need to work out the buses that pass the door unless you don't mind walking. It's about a 25 minute walk to the airport from the property. Lovely garden area and has a banana plantation right in front of accommodation. Airport is very close so many flights taking off and landing. If using buses you can use the 113 bus to and from machico but must have a b for bemposta to go past the door. Kitchen facilities are excellent in the property. About 20 /25 minute walk to Santa Cruz. Nice views over the sea. Would certainly recommend and use in the future. Cheers 😁😁"

"A really enjoyable continental breakfast, friendly staff and clean. When we got the room I thought I'd booked, with double bed and sea views, I was delighted, the owner was very helpful"