The apartment is best located. It is spacious and clean. Its bed is cosy. Full equipped kitchen. Its staff is friendly. Everything is nice. But some of its hardware failed. The room temperature is controlled by a terribly designed electronic button which does not work easily. With great efforts and over 10 minutes, I slowly moved the cursor from 18.5 degree to 19.8 degree, since each time - if I succeeded in moving the screen’s little man into his box and ordered to move up room temperature - it moved up only 0.1 degree. I gave up eventually and went to bed early. The bathroom is very bad, the basin is so small that I cannot wash my face without wetting my feet. The water is not hot enough and the no-door design of the shower area easily flooded the whole floor after my wash. There should be a on-Site staff to whom you may call for help, to be fair. But I just went strict to bed.
Chui wa
2022 年 12 月入住 2 晚
2/10 糟糕
真实旅客
2019年09月24日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Scam
They scam your money from the deposit of 350 pounds by making false claim there was something wrong with the room after you check out. In my case it was "sofa stain"which I have video evidence to proof it was there at time of check-in. And they do not reply your email afterwards. I have reported this to the government. Be careful.
真实旅客
2019 年 9 月入住 2 晚
8/10 还可以
Sanjiv
2024年04月11日
满意:住宿条件和设施,清洁度
Sanjiv
2024 年 3 月入住 1 晚
10/10 超赞
Patricia
2023年12月19日
满意:住宿条件和设施,清洁度
Patricia
2023 年 12 月入住 1 晚
6/10 一般
真实旅客
商务旅客
2023年12月15日
满意:清洁度
No.8 Waterloo Apartments
Room 28. Terrible bathroom/ shower, no water pressure, water was cold.